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Press Release

Usable Forms ... User Experience Magazine 8.2
(Bloomingdale, IL: October 2009) – The design of paper and electronic forms is an overlooked area for usability studies. But where would we be without forms? How would we log on to the computer or email, order products or services, search for data, or compare search results? Forms that work well result from workflow analysis and knowledge organization. Forms that don’t work well produce poor usability and frustration.
In this issue of User Experience(UX) Magazine, the trade magazine of the Usability Professionals Association, guest editors Gerry Gaffney and Caroline Jarrett have gathered an impressive set of authors who provide technical insights and professional wisdom about analyzing, designing, and building forms.
Articles in this edition address issues such as:

  • How evaluating labels, layout, and complexity can reduce help desk calls from 150 per semester to none.
  • Why survey methodology and social research teach the principles of good question design – and how writing good questions improves usability.
  • A case study of government forms and forms research, including details of layout, to provide project success.
  • Designing usable forms on the go for the mobile web.

Fore more about these articles:


Read more about other UX articles at:
For printed copies of the magazine or for PDFs of individual articles, please contact Nicole Tafoya, publications@usabilityprofessionals.org.

The Usability Professionals' Association is an international, non-profit, professional association with more than 2000 members in the US and 35 other countries. Members are specialists in evaluating and designing products that are easy to learn and use. The organization provides its members with a wide variety of professional services. Through outreach the UPA:

  • Shares information about the skills and approach of usability professionals in meeting needs for usable products.
  • Acts as an advocate for usability in consumer, corporate and governmental software, products and web sites.
  • Educates the general public about the usability.

For more information, contact:

The Usability Professionals' Association
140 N. Bloomingdale Rd.
Bloomingdale, IL 60108-1017
email: office@upassoc.org
web: http://www.usabilityprofessionals.org

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