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Press Release

User Experience Development ... User Experience (UX) Magazine 11.4

(Bloomingdale, IL: November 2012) – One of the recurring hot topics in user experience is the presence or absence of trust in virtual communication tools. This issue of User Experience (UX) Magazine, the trade magazine of the User Experience Professionals Association, explores the three-way relationship between products and users and between users and user experience researchers. The articles include:

  • How visible failings in systems, as in friendships, are more trustworthy than the pretense of perfection

  • Step-by-step story of iterative research and design leading to a new set of user-centered design principles

  • Trust in the emerging field of mobile shopping (“m-commerce”)

  • Personal research into asking users for information about themselves

  • Ethics in usability testing – can participants trust the evaluators?

  • The object of trust: a loving “Mother” or a malevolent “Big Brother”

This issue of UX also includes:

  • Permutations of a matrix developed by UIGathering in Taiwan

  • The history and best use of quick response of (QR) codes

  • How to involve developers in usable design

  • Book reviews of three recent titles

For printed copies of the magazine or for PDFs of individual articles, please contact Nicole Tafoya, publications@uxpa.org.

For more information about past issues, go to:

Read more about UX Magazine at:

For printed copies of the magazine or for PDFs of individual articles, please contact:


The Usability Professionals' Association is an international, non-profit, professional association with more than 2000 members in the US and 35 other countries. Members are specialists in evaluating and designing products that are easy to learn and use. The organization provides its members with a wide variety of professional services. Through outreach the UPA:

  • Shares information about the skills and approach of usability professionals in meeting needs for usable products.

  • Acts as an advocate for usability in consumer, corporate and governmental software, products and web sites.

  • Educates the general public about the usability.

For more information, contact:

The Usability Professionals' Association
140 N. Bloomingdale Rd.
Bloomingdale, IL 60108-1017
email: office@upassoc.org
web: http://www.usabilityprofessionals.org

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