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Tutorial 13
Practical UCD: How to Introduce, Deploy, and Optimize User Centered Design
Karel Vredenburg, Scott Isensee, Carol Righi
IBM; Righi Interface Engineering
June 30, 1999, 8:30 a.m. - 5:30 p.m.
This tutorial explores practical issues concerning the introduction of UCD into an organization. It covers core principles, education, design, testing, tools, and the deployment of key skills and methods. We will demonstrate the tools for conducting online surveys, recruiting test participants, tracking project information, and recording user feedback.
Karel Vredenburg is Senior Architect and Corporate Team Lead for User-Centered Design at IBM. He has responsibility for IBM's UCD approaches, methods, and tools.
Scott Isensee is a user interface architect with IBM in Austin, Texas, where he works on advanced user interface design architecture, guidelines, and methodologies. He is an author of the books Designing for the User with OVID and The Art of Rapid Prototyping.
Dr. Carol Righi is a User Interface Designer and educator in the field of human-computer interaction. She has led and participated in numerous interface design efforts, including kiosks, applications, and Web sites.
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