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Tutorial 4
Usability Engineering and Health Care: Opportunities, Issues, and Methodologies
John W. Gosbee, MD, MS
Michigan State University - Kalamazoo Center for Medical Studies
June 29, 1999, 8:30 a.m. - 5:30 p.m.
More and more organizations are interested in applying usability engineering to the development of health care information systems. This tutorial is designed to accelerate this movement towards usable and useful health care information systems, which, in turn, will benefit end-users in hospitals, clinics, and other medical settings. Tutorial participants will learn about 1) issues in health care that are important to proper HCI design; 2) opportunities and training needed to become a specialist in usability engineering and healthcare; 3) barriers to accomplishing usability activities in health care; 4) practical tips and tricks; and 5) hard-to-find case studies.
John Gosbee is Director of the Center for Applied Medical Informatics (CAMI) at Michigan State University - Kalamazoo Center for Medical Studies. Through 10 years of teaching and consulting he has promoted a user-centered design approach to define the role of technology in addressing health care problems. He has spread the word on the benefits of applying usability engineering to the medical device and medical software industry, other practitioners, and academia. His collaborators range from large medical device and software companies (e.g., Baxter Healthcare, HBO&C) to policy groups and federal agencies (e.g., AMA, FDA).
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