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Workshop 4
Integrating Human Factors Analysis Methods with Use Cases and OO Methods

Ahmed Seffah and Daniel Engelberg

June 29, 1999, 8:30 a.m. - 5:30 p.m.

The purpose of this workshop is to explore methods for integrating model-based task analysis methods (and usability methods in general) with the use-case approach of object-oriented development methods. This workshop responds to major gaps in task analysis in HCI, in object-oriented development methods for interactive software, and in the communication between usability specialists and object-oriented developers.

HCI and object-oriented approaches each have their own strengths and weaknesses; in addition their objectives overlap in some areas but differ in others. In model-based task analysis in HCI, the objective is normally to achieve a generic and thus abstract model of the task, typically in a hierarchical form of goals and sub-goals. In object-oriented development, use cases are often employed in gathering functional requirements.

In this workshop we will compare these approaches. Can task analysis models be improved by use case techniques? Can use cases be improved by the incorporation or consideration of formal task models? Are there ways of integrating the two approaches?

At a cultural level, we will also compare the mind-set or "world view" of the two camps. This understanding will be important because a synthesized framework must speak to both groups in a way that they can relate to. What assumptions does each group make about what is important and how the world works?

This workshop is addressed to usability professionals and object-oriented developers. Both profiles will benefit by extending and improving their methodologies, and by learning techniques for communicating with the other species.

Registering for a Workshop

Workshops are closed sessions; you may register for a workshop only with permission of the workshop organizer. To apply, please send us the following (1-3 pages):
  1. Your areas of interest and experience (especially as they relate to this workshop).
  2. A brief discussion of your ideas and experiences on at least two of the following topics:
    • the comparison and synthesis of task analysis and use cases. This may involve considering how use cases can be better integrated into the process of developing formal task models such as hierarchical task analyses, or how formal task models can be added to the use case approach. Applicants may also discuss the differences in strengths, weaknesses and goals between the two approaches.
    • a comparison of the mind-set or "world view" of the two camps, and their respective assumptions and priorities
    • communication and collaboration techniques that usability specialists can use when working with object-oriented development teams, including strategies for promoting usability and integrating it into the development process at an organizational level
    • practical industrial experiences with the above issues
  3. Any other relevant issues that you would like to bring to the table for general discussion.

We will collate the submissions from accepted participants and distribute them to the group prior to the workshop. Participants will be expected to read these documents prior to the workshop.

Background readings will be recommended before the workshop for participants who are not familiar with both user-centered design and use cases.

Please send your position paper to the following address by e-mail, fax or land-mail. Electronic applications may be submitted in plain text (.txt), rich text format (.rtf), or Microsoft Word for Windows. Papers must be received by May 27, 1999.

Although the workshop deadline is after the end of early registration, you can still qualify for the early conference registration discount if you register during the early registration period. Your registration should include the workshop you are requesting. Workshop registration (which is not discounted based on the registration date) will be processed when approved by the workshop coordinator.

Daniel Engelberg
Computer Research Institute of Montreal (CRIM)
550, Sherbrooke West, Suite 100
Montreal, Quebec
Canada H3A 1B9
Phone +1 514 840 1234
Fax +1 514 840 1244
engelber@crim.ca



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