Conferences and Events: Past UPA Conferences
UPA 2005: Bridging Cultures

Every day we encounter different cultures through our families, our workplaces, and our communities. Contrasting cultures can create rich learning experiences, but they also create the potential for miscommunication and misunderstandngs. As usability professionals, we are uniquely qualified to "be the bridge" between cultures. - Caryn Zange Josephson, Conference Chair
- Conference Dates: June 27-July 1, 2005
- Location: Montreal, Quebec, Canada
- Attendees: 525+
- Conference Web Site and Final Program
- Conference Committee
- Photos from the conference
- Keynote and Invited Speakers
- Blogs and News Reports
- Idea Market Afterthoughts
- Advanced Topic Seminars
- Presentations
- Workshops
The conference proceedings are available for sale in the UPA Store. Handouts and presentation slides are posted here when supplied by the presenters.
Keynotes and Invited Speakers
- Keynote: Farès Chmait - Building Bridges and Reducing Misconceptoins
- Closing Plenary: Aaron Marcus - Cross Cultural User Experience Design
- Nancy A. Locke - International
By Design

- Greg Vanderheiden - Changing the Rules: Natural Accessiblity for Voting Systems, and Personal Pluggable Interfaces for Everything
- Jean-Luc Doumont - Bridging Cultures: Segmentation, Strategies and Statistics
- Christian Bastien - The Evolution of Research Topics and Clients' Needs: A French Overview
- Margaret (Peggy) Pusch - Becoming a Cultural Bridge
- Motohoho - Networks in Public Places
- Bill Jensen - What if...? Building Usability Bridges Within Our Workplaces
Conference Blogs and News Reports
- Les stylistes d'Internet: De nouveaux scientifiques s'appliquent à rendre les sites Web moins rébarbatifs (Internet Designers: New Scientists Work to Make Web Sites Less Unpleasant) - Pauline Gravel. The UPA Conference was heralded in the Montreal newspaper Le Devoir, with quotes from French Track organizer, Alain Robillard-Bastien. (Le Devoir, Montreal, June 28, 2005)
- Le succès de l'Internet A view of what makes Internet sites successful, in a Montreal webzine. (LeStudio1 - July 4, 2005)
The Idea Market - Afterthoughts
Ever feel that the best part of a conference happens between sessions? Ulf Andersson did. So he devised a new format for conference sessions called an Idea Market. Attendees are free to roam from one idea station to the next, until they find a topic that they are interested in. Multiple "activators" stir up lively discourse on a variety of topics in a highly interactive, fluid session.
Wednesday – Methods & Skills
- Do You Use (and Trust) Self-Reported Usability Measures?- William Albert
- Usability on Campus – How is practicing usability behind ivy covered walls different than practicing usability in the outside world? - Jean L Foster
- Can we make the world a safer place? Usability for security and safety - Steve Fadden
- When red means joy: What is a Cultural User Interface (CUI) Template and what can we do with it? - Abigail Kirigin
- What is a usability professional's role in conducting traditional market research? - Stephanie Brawner
- How do you resolve conflicting requirements from different user groups?- Jean E. Fox
- How Can Usability Departments Become More Influential and Lead Organizational Change? - Charles Kreitzberg
- Stalking the User: Why is Field Research Valuable for Learning Users’ Needs and Goals? - Stephanie Rosenbaum
Friday- Accessibility & Internationalization
- Have Personas Delivered the Goods? - Mary K Sorber
- Beyond Section 508: The State of Accessibility and Universal Design on the Web - Ann Chadwick-Dias
- What are the interactions between training and usability? - Kirsten Robinson
- How Can User Research Quickly Become a Valued Part of Established Product Teams? - Eric R Jensen
- Which methodologies are most effective when conducting research on handhelds and why? - Kimberly Oslob
- [Usability] Consumer Report: Can we make usability performance data more compelling and understandable? - Emil Geogiev
- What do we know about older users? - Nancy Frishberg and Terry Carlson
- With
the expansion of global markets, how do we ensure that our firm (or
our client’s firm), addresses the entire international market
early in the design process - Ashley Pearlman
Advanced Topic Seminars
| SPEAKER | PRESENTATION TITLE |
| Pawan Vora and Jose C. Castillo | |
| Avi Parush | |
| Lada Gorlenko |
Presentations and Posters
Workshops
| LEADERS | WORKSHOP TITLE |
| Ron Butpakdi, Jeff Patton, Thyra Rauch | Agile Usablity: Challenges and Strategies for Using User-centered Design and Usability Techniques in Agile Development |
| Duane Degler, Michel Biezunski, Tom McCann | Promoting User Experience in the Semantic Web |
| Kathleen Straub, Sarit Arora | Integrating Usability into Global Development Teams |
| Dan Engleberg, Ahmed Saffah, Lisa Battle | Requirements in User-Centered Design and Software Engineering: Tools for Bridging Design Cultures |
| Mary Theofanos, Whitney Quesenbery, Carolyn Snyder, David Dayton, Jim Lewis | |
| Ron Perkins, Chauncey Wilson | Defining and Prioritizing Usability Problems: Can We Create a Rating System That Works |
Do you have a presentation to add to this site? Send the presentation file or link URL to Web Director Gary Macomber. Files may be in Acrobat (PDF), Rich Text (RTF), Word (DOC) or Powerpoint (PPT) format, and should be under 2 Megs.
