Report on UPA Redesign Volunteers

Recruiting

The redesign of the UPA web site began with seeking volunteers. Notes were posted to various listservers that are popular among students and professionals from usability and related fields. The volunteers were asked to complete a questionnaire before participating in the redesign efforts.

Questionnaire

A ten-item questionnaire was developed in order to understand the characteristics of the volunteers that affect how they might use the site. Characteristics include, for example, job-role, browser preference, type of computer used, etc.

Volunteers

As of July 21, 2001, 505 people have volunteered, and 368 of these volunteers have completed the questionnaire. The following information provides statistical results from the questionnaire:

Primary Job-Role (n=368)

  • 73% Usability/UCD professionals
  • 2% Usability/UCD student
  • 14% Professional in a discipline related to usability
  • 0% Student in a discipline related to usability
  • 5% Other IT professional
  • 4% None of the above
I. All Respondents Who Completed a Questionnaire
The following results were derived from respondents in all job-roles (n= 368)

Browser Used (multiple response) (n=565 responses)

      • 29% Internet Explorer 5.0
      • 21% Internet Explorer 5.5
      • 19% Netscape Navigator 4.7
      • 4% Netscape Navigator 6.0
      • 3% Netscape 4.6
      • 2% Netscape Navigator 4.5
      • 2% Netscape Navigator 4.0
      • 2% Opera


      (The following browsers/versions each totaled 1% or less): Netscape 3.0, 4.x, 5.0, "latest"; Internet Explorer 3.0, 4.0, 4.7, "latest"; LYNX; Notes Web Browser; AOL; icab; Earthlink 5.0; Broadpage; Homepage Reader; Konqueror; Mozilla.

    Monitor Resolution (n=366)

      • 2% 640 x 480
      • 18% 600 x 800
      • 68% 1024 x 768
      • 5% 1152 x ___
      • 4% 1280 x___
      • 3% >1280 x ___


    Primary Type of Computer Used (n=368)

      • 85% PC
      • 11% MAC
      • 1% Unix
      • 2% other


    Nationality (n=368)

      • 69% American
      • 8% Canadian
      • 3% British
      • 3% U.S. citizen
      • 2% Australian
      • 2% Indian


      (The following nationalities each totaled 1% or less; two nationalities with a slash indicates the respondent has duel citizenship and was counted separately): American/British; American/Israeli; Argentine; Australian/British; Belgian; Brazilian; British/Australian; Canadian/American; Chinese; Danish; Dutch; German; German/American; Irish; Israeli; Italian; Japanese; Korean; Native American; New Zealander; Russian; Scottish; Spanish; Swedish; Taiwanese.

Country Where Respondents Attend/Attended School (n=368)

      • 78% U.S.
      • 5% Canada
      • 5% U.K.
      • 2% Australia


      (The following countries each totaled 1% or less; two countries with a slash indicates the volunteer attends/attended school in both countries and was counted separately): Argentina; Belgium; Denmark; France; Germany; Hong Kong; India; Ireland; Italy;
      Japan; Netherlands; Scotland; Spain; Sweden; Switzerland; Brazil/U.S.; Europe/Asia; New Zealand/U.S.; U.S./Australia; U.S/Canada; U.S./France; U.S./Germany; U.S./India.

Number of Visits to UPA Web Site (in the past year) (n= 361)

      • 3% 50+
      • <1% 40-49
      • 1% 30-39
      • 12% 20-29
      • 31% 10-19
      • 24% 5-9
      • 20% 1-4
      • 6%



      II. All Usability/UCD Professionals who Completed a Questionnaire

      The following results were derived from volunteers who listed Usability/UCD Practitioner as their primary job-role (n =281).

      Number of years as Usability/UCD professional (n=281)

      • 30% 1-2 yrs.
      • 29% 3-5 yrs.
      • 19% 6-10 yrs.
      • 21% More than 10 yrs.

Conferences Attended (n=676)

  • 34% CHI
  • 26% UPA
  • 12% HFES
  • 28% Other
Volunteers were asked to list up to five web sites they use most frequently in support of their job-role as a usability professtional. The following five web sites were listed most frequently by our volunteers (in descending order).
  • http://useit.com
  • http://upassoc.org/
  • http://www.google.com/
  • http://usableweb.com/
  • http://usability.gov/guidelines/

Participant Questionnaire

Thanks again for volunteering for the UPA web site redesign effort. Our design activities will begin shortly. For now, we'd like to ask you to complete the following questionnaire so we can get some information about our volunteer pool. It should take less than five minutes to complete. All information will be kept confidential; data will only be reported in aggregate and/or anonymously. Please REPLY to send your responses.

1. Please select the one category that best describes your primary job role:
_____ Usability/UCD professional. This includes human-factors/usability engineering, interaction design, interface design (not solely from a graphics design perspective), or usability testing.
_____ Usability/UCD student. This includes human-factors/usability engineering, interaction design, interface design (not solely from a graphics design perspective), or usability testing. (if selected, skip to question 5)
_____ Professional in a discipline related to usability, such as graphic or visual designer or information architect. (if selected, skip to question 5)
_____ Student in a discipline related to usability, such as graphic or visual designer or information architect. (If selected, skip to question 5)
_____ Other IT professional (project manager, marketing specialist, quality assurance professional, etc.). (If selected, skip to question 5)
_____ None of the above (specify your role) _________________________________ (If selected, skip to question 5)

2. For how many years have you been a usability practitioner? (Select one)
_____ 1-2
_____ 3-5
_____ 6-10
_____ More than 10

3. Approximately how many of each of the following conferences have you
ever attended in the past 5 years? (Indicate by number)
_____ UPA
_____ CHI
_____ HFES
_____ Other usability-related conference

4. Please list up to five web sites you use most frequently in support of
your job as a usability professional. You can list them by url or by name:
1. ______________________________________________________________________
2. ______________________________________________________________________
3. ______________________________________________________________________
4. ______________________________________________________________________
5. ______________________________________________________________________

5. Which browser do you use? (check all that apply and indicate version)
_____ Internet Explorer (version: _____ )
_____ Netscape Navigator (version: _____ )
_____ Other (specify) _________________________

6. At which resolution is your monitor set? (check one only)
_____ 640 x 480
_____ 600 x 800
_____ 1024 x 768
_____ Other (specify) ____________

7. What type of computer do you primarily use?
_______ MAC
_______ PC
_______ Other (specify) _________________

8. What is your nationality? _______________________

9. In which country do you practice or attend school? ____________________

10. Have you ever visited the UPA web site? (www.upassoc.org)
_____ No _____ Yes Approximately how many times in the past year? _____