upa - home page JUS - Journal of usability studies
An international peer-reviewed journal

International Standards for Usability Should Be More Widely Used

Nigel Bevan

Journal of Usability Studies, Volume 4, Issue 3, May 2009, pp. 106-113

Article Contents


References

ANSI (2001). Common industry format for usability test reports (ANSI-NCITS 354-2001).
Bevan, N. (1991, September). Standards relevant to European Directives for display terminals. In: Bullinger HJ (1991) Proceedings of the 4th International Conference on Human Computer Interaction. Stuttgart: Elsevier.

Bevan, N. (1999). Quality in use: meeting user needs for quality, Journal of Systems and Software, 49(1), 89-96.

Bevan, N. (2002). Proposed Competencies for Certification. Retrieved on 14 May 2009 from http://www.upassoc.org/upa_projects/body_of_knowledge/certification_project/competencies.html

Bevan, N. (2005a). International Standards for HCI, In Claude Ghaoui (Ed.) Encyclopedia of Human Computer Interaction. Idea Group Publishing. See also www.nigelbevan.com/papers/International_standards_HCI.pdf

Bevan, N. (2005b). Cost benefits framework and case studies. In R.G. Bias & D.J. Mayhew (Eds.) Cost-Justifying Usability: An Update for the Internet Age. Morgan Kaufmann.

Bevan, N. (2006). Practical issues in usability measurement, Interactions, 13(6) 42-43.

Bevan, N. (2009). Extending quality in use to provide a framework for usability measurement. Proceedings of HCI International 2009. San Diego, California, USA.

Bevan, N., Claridge, N., Maguire, M., & Athousaki, M. (2002, August 25-30). Specifying and evaluating usability requirements using the Common Industry Format: Four case studies. Proceedings of IFIP 17th World Computer Congress (pp. 133-148) Montreal, Canada. Kluwer Academic Publishers.

Bevan, N. & Holdaway, K. (1993). User needs for user system interaction standards. In Evans, Meek and Walker (Eds.) Technology standards. Butterworth Heinemann.

Bevan, N. & Spinhof, L. (2007). Are guidelines and standards for web usability comprehensive? Human-Computer Interaction, Part I, HCII 2007, LNCS 4550 (pp. 407–419) Springer-Verlag.

Carter, J. (1999). Incorporating standards and guidelines in an approach that balances usability concerns for developers and end users, Interacting with Computers, 12, 179–206.

de Souza, F & Bevan, N. (1990). The Use of Guidelines in Menu Interface Design: Evaluation of a Draft Standard. Proceedings of IFIP INTERACT'90: Human-Computer Interaction 1990 (pp.435-440).

Dresner, D. (2006).Desert Island Standards. National Computing Centre. Retrieved on 14 May 2009 from www.ictknowledgebase.org.uk/desertislandstandards

Earthy, J., Sherwood Jones, B., & Bevan, N. (2001). The Improvement of Human-Centred Processes—facing the challenge and reaping the benefit of ISO 13407. International Journal of Human-Computer Studies, 55(4), 553-585.

Harker, S. (1995). The development of ergonomics standards for software. Applied Ergonomics, 26(4), 275-279.

HHS (U.S. Department of Health and Human Sciences) (2006). Research-Based Web Design & Usability Guidelines. Retrieved on 14 May 2009 from www.usability.gov/guidelines/

IEEE (1993). Recommended Practice for Graphical User Interface Drivability. P1201.2 Balloting Draft 2.

ISO/IEC 9126 (1991). Software engineering—Product quality.

ISO/IEC 9126-1 (2001). Software engineering—Product quality—Part 1: Quality model.

ISO 9241 (1997-1999). Ergonomic requirements for office work with visual display terminals (VDTs) —Parts 12-17.

ISO 9241-11 (1998). Ergonomic requirements for office work with visual display terminals (VDTs) —Part 11: Guidance on Usability.

ISO DIS 9241-210 (2008). Ergonomics of human-system interaction – Part 210: Human-centred design process for interactive systems. ISO.

ISO 13407 (1999). Human-centred design processes for interactive systems.

ISO/IEC 15288 (2008). Systems and software engineering—System life cycle processes.

ISO PAS 18152 (2003). A specification for the process assessment of human-system issues.

ISO TR 18529 (2000). Human-centred lifecycle process descriptions.

ISO 20282 (2006/7). Ease of operation of everyday products (in four parts).

ISO/IEC CD 25010 (2009). Systems and software engineering—Software product Quality Requirements and Evaluation (SQuaRE)—Software product quality and system quality in use models.

ISO/IEC 25062 (2006). Software Engineering —Software product Quality Requirements and Evaluation (SQuaRE —Common Industry Format (CIF) for Usability Test Reports.

Jokela, T. & Iivari, N. (2001). Usability capability assessments - experimenting and developing usability maturity models. Proceedings of IHM-HCI 2001: vol. 2.

NIST (2007). Common Industry Specification for Usability—Requirements. See nist.gov/iusr

Smith, S. L. & Mosier, J. N. (1986). Guidelines for designing user interface software. Report ESD-TR-86-278. Bedford, MA: The MITRE Corporation.

Stewart, T. (2000a). Ergonomics user interface standards: are they more trouble than they are worth? Ergonomics, 43(7).

Stewart, T. (2000b). Display screen regulations: An employer’s guide to getting the best out of regulations. Retrieved on 14 May 2009 from www.system-concepts.com/articles/office-ergonomics/guide-to-display-screen-equipment-regulations

Previous