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An international peer-reviewed journal

Plain Language Makes a Difference When People Vote

Janice (Ginny) Redish, Dana Chisnell, Sharon Laskowski, and Svetlana Lowry

Journal of Usability Studies, Volume 5, Issue 3, May 2010, pp. 81 - 103

Article Contents


About the Authors

Janice (Ginny) Redish

Janice (Ginny) Redish

Dr. Ginny Redish, a linguist by training, has helped clients and colleagues solve problems in usability and clear communications for more than 30 years. Her most recent book is about writing for the web: Letting Go of the Words – Writing Web Content that Works.

 

Dana E. Chisnell

Dana E. Chisnell

Dana Chisnell has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing, Second Edition. (Wiley, 2008)

 

Sharon J. Laskowski

Sharon J. Laskowski

Dr. Laskowski and her group develop usability and accessibility standards, metrics, and evaluation methods for voting systems, biometrics, health care information technology, and information analysis. Since 2002, Sharon has led the NIST effort to develop the usability and accessibility standards and test methods for voting systems in the United States.

 

Svetlana Lowry

Svetlana Lowry

Lana Lowry is NIST’s expert and project lead on usability for health IT. Lana has conducted extensive applied research in usability and accessibility for several government agencies, most recently on voting systems in the United States for the National Institute of Standards and Technology (NIST).