Adapting Web 1.0 Evaluation Techniques for E-Government in Second Life
Alla Keselman, Victor Cid, Matthew Perry, Claude Steinberg, Fred B. Wood, and Elliot R. Siegel
Journal of Usability Studies, Volume 6, Issue 4, August 2011, pp. 204 - 225
Article Contents
About the Authors
Alla Keselman
Alla Keselman is a Senior Social Science Analyst in the Division of Specialized Information Services, National Library of Medicine. Her research focuses on the role of information technology in supporting lay health cognition. She also has a long standing interest in evaluation. Alla holds a doctorate in cognitive studies.
Victor Cid
Victor Cid has been developing government information and training products in virtual worlds since 2008. He also conducts research and development activities in disaster information management and emergency telecommunications. He also manages R&D collaborations with disaster information management organizations and health libraries in the USA and Latin America.
Matthew Perry
Matthew Perry has been involved in information system development work for over 20 years with a background that includes usability design, Web and mobile applications, performance analysis, and information architecture. He currently supports projects for National Library of Medicine providing biomedical informatics support.
Claude Steinberg
Claude Steinberg is a usability specialist with expertise in auditory and multimedia interfaces. His work has focused on adapting user research methods and Web design principles to social marketing aspects of public health campaigns, with the goal of motivating and inspiring online involvement and behavior change through immersive self-education.
Fred B. Wood
Fred Wood serves as Science Program Leader and Computer Scientist at the National Library of Medicine where he has been deeply immersed in the evolution of Web evaluation methods, metrics, and applications. Dr. Wood previously worked at the US Congress Office of Technology Assessment, Georgetown University, and George Washington University.
Elliot R. Siegel
Elliot Siegel is an outreach consultant to the National Library of Medicine (NLM) in Bethesda, MD. Formerly he was NLM associate director for Health Information Programs Development where he managed strategic planning, evaluation research, outreach, and international programs. He holds a PhD in communication research and an MA in industrial-social psychology from Michigan State University.