Discourse Variations Between Usability Tests and Usability Reports
Journal of Usability Studies, Volume 6, Issue 3, May 2011, pp. 102 - 116
Article Contents
About the Author
Erin Friess
Erin Friess is an assistant professor of Technical Communication at the University of North Texas. She empirically researches workplace decision-making, user-centered design, and politeness theory, and has published in several technical communication and design journals. She earned her PhD in Rhetoric from Carnegie Mellon University.