Overlap, Influence, Intertwining: The Interplay of UX and Technical Communication

Janice (Ginny) Redish and Carol Barnum

Journal of Usability Studies, Volume 6, Issue 3, May 2011, pp. 90 - 101

Article Contents

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About the Authors

Janice (Ginny) Redish

Ginny helps colleagues and clients bring their customers great user experiences. A long-time member of both UPA and STC, Ginny has been called the "mother of usability." Her latest book, Letting Go of the Words –Writing Web Content that Works, intertwines her work in plain language and usability. Ginny is a graduate of Bryn Mawr College and holds a PhD in Linguistics from Harvard.

 

Carol Barnum

Carol is Professor of Information Design, Graduate Program Coordinator, and Director and Co-Founder (1994) of the Usability Center at Southern Polytechnic State University. She teaches usability testing and works with clients in the Usability Center. She is a member of both UPA and STC. Her latest book is Usability Testing Essentials: Ready, Set...Test!