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An international peer-reviewed journal

Introduction

Joe Dumas and Marilyn Tremaine
Journal of Usability Studies - Co-Editors in Chief

Journal of Usability Studies, Volume 7, Issue 2, February 2012

In this issue, we feature an editorial by Austin Henderson and Jed Harris who argue that UI designers need to think of themselves as curators – those who maintain order and provide guidance but who ultimately serve users. We believe you will find their ideas stimulating.

Our first peer-reviewed article by Sam McLellan and colleagues adds to our understanding of the System Usability Scale (SUS). Their study shows that the more experience users have with a product, the higher, more favorable, their SUS scores. As a result, user experience professionals need to make sure they assess participants’ experience with a product when administering SUS.

Our second peer-reviewed article by Jonathan Lazar and colleagues reports on a usability test with blind participants who attempted to apply for jobs using online websites. All of the participants were currently seeking jobs. They found that fewer than 30% of the attempts were successful because of both accessibility and usability problems, which, to quote the authors, “…amounts to discrimination.”