Usability of Interactive Systems: It Will Get Worse Before It Gets Better

Jeff Johnson and Austin Henderson

Journal of Usability Studies, Volume 7, Issue 3, May 2012, pp. 88 - 93

Article Contents

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About the Authors

Austin Henderson

Austin Henderson's 45-year career in Human-Computer Interaction includes user interface research and architecture at MIT’s Lincoln Laboratory, Bolt Beranek and Newman, Xerox Research (both PARC and EuroPARC), Apple Computer, and Pitney Bowes, as well as strategic industrial design with Fitch and his own Rivendel Consulting & Design.

 

Jeff Johnson

Jeff Johnson is President and Principal Consultant at UI Wizards, Inc., a product usability consulting firm he founded in 1996. Recently, he co-founded a second design consultancy: Wiser Usability, focusing on Web usability and accessibility for seniors. He has worked in the field of Human-Computer Interaction since 1978.