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RITE+Krug: A Combination of Usability Test Methods for Agile Design

Jennifer (Jen) McGinn and Ana Ramírez Chang

Journal of Usability Studies, Volume 8, Issue 3, May 2013, pp. 61 - 68

Article Contents


The Krug Method

Central to the usability test method developed by Steve Krug (2006, 2010; referred to here as the Krug method) are the notions that some usability testing is better than none and that “testing one user early in the project is better than testing 50 near the end” (Krug, 2006, p.134).

Another tenet of the Krug method is that the testing be quick, so that stakeholders don’t have to commit days or weeks of time. The Krug method can be conducted and completed in a single day by using only three or four participants and replacing a formal report with a 1-hour debrief meeting shortly after the last participant has concluded their session (Krug, 2010).

As a result, instead of taking a week or two to produce and deliver a report, the practitioner leads a discussion on the observations in the test and asks stakeholders to document the changes that they’ll make. And then the debrief meeting concludes (Krug, 2010). The practitioner spends no more than 30 minutes documenting the changes that will be made, sends it out, and it’s over. Not only can the usability practitioner move on to the next research study, but the design and/or development team can make changes immediately without having to wait weeks for a formal report as can be the case with a traditional study.

 

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