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An international peer-reviewed journal

How Low Can You Go? Is the System Usability Scale Range Restricted?

Philip Kortum and Claudia Ziegler Acemyan

Journal of Usability Studies, Volume 9, Issue 1, November 2013, pp. 14 - 24

Article Contents

About the Authors

Philip T. Kortum

Philip T. Kortum, PhD

Dr. Kortum is a faculty member in the Department of Psychology at Rice University in Houston, Texas. His research focuses on the development of user-centric systems in both the visual (web design, equipment design, voting) and auditory domains (telephony operations and interactive voice response systems).


Claudia Ziegler Acemyan

Claudia Ziegler Acemyan, M. Arch, M.A.

Ms. Acemyan is currently a doctoral candidate in the Department of Psychology at Rice University. Her research focuses on the usability of voting systems and the measurement of users’ trust is these systems.