APPENDIX
ADDITIONAL SURVEY BACKGROUND INFORMATION
The development, administration and analysis of the 2000 UPA Member Profile and Salary survey was accomplished by a few members of the UPA who volunteered for this effort. The objectives of the survey, the survey questions, and the results were reviewed by other members of the UPA, as well as by the UPA Board of Directors.
The survey was administered through the Web using a company called Zoomerang. Zoomerang is a Web-based survey service that allows businesses and individuals to conduct surveys online. All 1,490 UPA members received an e-mail inviting them to visit the Zoomerang site to participate in the survey. 573 members participated, for a response rate of 38%.
DETAILED SURVEY RESPONSES
Below are detailed percentage responses to the survey questions.
1. What is your gender?
2. What is your age range?
| 18 - 25 | 5% |
| 26 - 35 | 42% |
| 36 - 45 | 33% |
| 56 - 65 | 16% |
| 65+ | 0% |
3. Indicate your highest degree obtained.
| High School | 2% |
| Associate | 2% |
| Bachelor's | 40% |
| Master's | 42% |
| Ph.D. | 15% |
4. Select the description that best describes your highest degree.
| HCI, Human Factors | 16% |
| Cognitive Psychology | 11% |
| Computer Science | 10% |
| Business Administration, Management | 8% |
| Experimental Psychology | 8% |
| Technical Communication | 7% |
| Other Sciences | 6% |
| Social Sciences | 6% |
| Engineering | 5% |
| Fine Arts | 5% |
5. Select your job classification.
| Full-time employee | 87% |
| Part-time employee | 2% |
| Consultant | 10% |
| Student | 1% |
| Other | 0% |
6. Select your organization type.
| Software Company | 28% |
| Consulting firm | 26% |
| Other | 10% |
| Telecommunications | 8% |
| Banking, Financial | 6% |
| Consumer Product | 5% |
| College, University | 3% |
| Design Firm | 3% |
| Content Provider, Media | 2% |
| Government, military | 2% |
| Healthcare, Medical | 2% |
| Insurance | 2% |
| Private research firm | 1% |
| Industrial | 1% |
| Chemical | 0% |
| Aerospace | 0% |
7. What is your employment level?
| Entry | 5% |
| Mid-level, non-supervisory | 30% |
| Mid-level, supervisory | 17% |
| Senior-level, non-supervisory | 30% |
| Senior-level, supervisory | 17% |
8. Of the following options, which one best describes your current position?
| Usability Practitioner | 48% |
| Interface Designer | 21% |
| Manager (within a software development area) | 7% |
| Other | 7% |
| Manager (not in a software development area) | 6% |
| Technical Writer | 5% |
| Business Analyst | 2% |
| Technical Analyst | 2% |
| Graphic Designer | 1% |
| Programmer | 1% |
| Trainer | 1% |
9. Select the primary U.S. location in which you work. (491 respondents answered this question.)
| West | 29% |
| Northeast | 29% |
| Midwest | 20% |
| Southeast | 14% |
| Southwest | 9% |
10. Select the primary place you work if outside the U.S. (75 respondents answered this question.)
| Canada | 32% |
| Sweden | 22% |
| UK | 15% |
| Other | 9% |
| Germany | 6% |
| Australia | 6% |
| The Netherlands | 3% |
| France | 2% |
| Norway | 1% |
| Switzerland | 1% |
| Japan | 1% |
| Finland | 1% |
| India | 1% |
| Denmark | 0% |
| New Zealand | 0% |
| Portugal | 0% |
| Brazil | 0% |
| Czech Republic | 0% |
| Israel | 0% |
| Hong Kong | 0% |
11. I would describe myself as:
| Not very technical | 2% |
| Below average technical | 12% |
| Technical | 37% |
| Above-average technical | 37% |
| Very technical | 13% |
12. Approximately what percent of your job is Usability, HCI, User Interaction, or Human Factors related?
| Zero percent of job is Usability, etc. | 1% |
| Twenty-five percent of job is Usability, etc. | 11% |
| Fifty percent of job is Usability, etc. | 15% |
| Seventy-five percent of job is Usability, etc. | 23% |
| One hundred percent of job is Usability, etc. | 50% |
13. Please select the following tools, techniques, or activities that you perform or use in your job. (Select all that apply.)
| Usability evaluations with real users | 87% |
| Task analysis and/or requirements gathering | 86% |
| Design sessions with development teams | 79% |
| Interface design | 78% |
| Heuristic or expert reviews | 76% |
| Low fidelity prototyping | 75% |
| Surveys | 59% |
| Cognitive walkthroughs | 50% |
| Post-release analysis | 50% |
| Focus groups | 46% |
| Contextual inquiries | 43% |
| Other | 17% |
| None of the above | 1% |
14. How long have you worked in the field of Usability, HCI, User Interaction, or Human Factors?
| 0 -1 year | 13% |
| 2 - 4 years | 33% |
| 5 - 7 years | 22% |
| 8 - 10 years | 9% |
| 11 - 15 years | 13% |
| 16 - 20 years | 5% |
| 20+years | 4% |
| N/A | 1% |
15. How long has your company had formal positions for Usability, HCI, User Interaction, or Human Factors professionals?
| 0 -1 year | 21% |
| 2 - 4 years | 27% |
| 5 - 7 years | 16% |
| 8 - 10 years | 7% |
| 10+ years | 17% |
| None of the above: | 13% |
| (my company does not
have formal positions) |
16. What is your current salary (in US dollars before bonus, benefits, and taxes)? (Includes all respondents.)
| Highest Salary | $250,000 |
| Average Salary | $ 74,838 |
| Lowest Salary | $ 16,800 |
17. How do you feel about your current salary?
| I'm underpaid | 30% |
| I'm fairly compensated | 57% |
| I'm overpaid | 1% |
| I'm not really sure | 12% |
18. In addition to the UPA, what other professional organizations are you a member of? (Select all that apply.)
| ACM/SIGCHI | 61% |
| ACM | 28% |
| HFES | 27% |
| STC | 21% |
| Internet Technical Group | 6% |
| IEEE | 5% |
| The Ergonomics Society | 2% |
| British HCI Group | 1% |
| IFIP | 1% |
| Other | 28% |
19. Please rate your overall satisfaction with the UPA.
| Extremely unsatisfied | 1% |
| Unsatisfied | 8% |
| Satisfied | 78% |
| Extremely satisfied | 13% |
20. Are there any suggestions you have for the UPA to improve its value as a professional organization?
The Board would like to thank all of the respondents to this question, all totaled, we received
155 comments. They included encouragement to continue some of our practices, especially noted
was the high satisfaction with the conference, some encouraging new ideas and some asking for
changes.
We categorized these responses into the following areas:
1. Professional Development
- More for the novice members.
- More for the more "expert" members.
- More formalized certification and educational programs.
- More regional professional development
2. Web site enhancements - more information, more resources.
3. Strengthen our focus on other aspects of Usability than testing.
These comments were used to help craft the Board's objectives for the year 2001. Given we
get the support of our membership to help make these happen, our goals include:
- A Member's Only site for the UPA web site
- More local chapters
- "Webizing" the Usability Poster introduced last year.
- Develop a UPA Recommended Curriculum that can be used as a guideline for studies for the
- Usability Professional
- Deliver a paper-based and web version of the membership directory
UPA is a volunteer organization. If you would like to contribute to any of the programs above,
we'd love to hear from you. Without volunteers, our progress will be much slower. Please
contact Michele.Liebman@edwardjones.com if you would like to help.
©2001 Usability Professionals'
Association |
Usability Professionals' Association
230 East Ohio Street, Suite 400
Chicago, IL 60611-3265
Phone: +1 312 596 5298
Fax: +1 312 644 8557
UPA: office@upassoc.org
|
