November 2004 Contents
Cleaning up for the housekeeper
Once in a while a client will tilt their head and look at me with one
of those smiles. “You want to do expert review and then also usability
testing?” they say. “Is this one of those consulting tricks?
Why would I need to do both?”
By Kathleen Straub
Our Colleagues: Tough, But Kind
Iím not used to writing editorials, but lately Iíve heard complaints from
more than a few usability professionals about reviews of their work that
were snide, hostile, and lacking in reasonable suggestions and this has
moved me to speak out. These complaints deal with a primary activity of
our profession: constructive criticism.
By Chauncey E. Wilson
Project Summary: Punch-Card Voting Instructions
for Low-Literacy Voters in the Ohio 2004 Presidential Election
Using the list of Usability and Design Consultants prepared by the UPA's
Voting and Usability Project, a leader from the Greater Cleveland Voter
Registration Coalition found a consultant to help develop usable punch-card
voting instructions for low-literacy voters. The usability consultant
and the non-partisan citizens' group developed a mailer format for the
instructions and a flyer (handout) format. After testing, these were distributed
to prospective voters.
by Naomi A. Kleid
Projects and Events
EDUCAUSE launches new web site
EDUCAUSE has launched a redesigned Web site, with significantly improved
functionality and access to resources.
EDUCAUSE, 6 October 2004
uiGarden is a bilingual on-line magazine that provides an opportunity
for researchers and practitioners who work in the user interface design
(including user experience, information architecture, GUI, and usability)
field in the Chinese and the English speaking worlds to publish their
thinking and exchange views with each other.
By Christina W.J. Li
UPA Chapter News
UPA Chapter News
New chapters formed - learn about the latest additions to the family!