The U P A voice
April 2006 Contents

Featured UPA Links:

Job Bank

Member Benefits:
Discounts and Special Offers:

Event Discounts
Order your usability books now from the link from this site. Part of all sales help fund UPA.

Meet the New Member Services Manager:
Ed Grochowski

By Ed Grochowski

Ed Grochowski is the UPA Member Services Manager.

Ed Grochowski, UPA Member Services ManagerEd’s official title is Member Services Manager. He is very involved in the day–to-day activities of the UPA, and has worked with the organization for over a month now.

Ed responds to over 50 telephone calls a week, answering questions on every facet of UPA business. He answers any e-mail that comes to UPA. On average, UPA receives approximately 300 e-mail messages per week, ranging from general membership questions, to requests for consultant listings and information about job postings. He also sends out monthly mailings such as new member packets and membership renewal notices. He is also responsible for posting the job and consultant listings on the UPA website.

Ed is the main contact for Chapter business at the UPA office. On a monthly basis, he distributes member lists and member demographic information to the Chapters. He responds to any special information requests from the Chapters. Ed also assists with the implementation of special Chapter programs like the $100 UPA Store discount and the Chapters Grant program.

Board of Directors
Ed attends the Board of Directors monthly meetings, for which he prepares and distributes meeting minutes. He also takes on special research requests for the Board as needed. For example, he has run special membership queries, researched book publishers, and contacted vendors at the request of the Board.

The Professional Side of Ed Grochowski
Ed has eight years of executive management and consultant experience, including five years in association management. He served as an Executive Director for two associations. In that capacity, he planned all their conferences and meetings, managed their new business development activities, and staffed Boards of Directors and committees. Through his work with other associations, he developed annual membership campaigns, managed organizational training, coordinated officer team development, and planned and developed international conferences. He also served on the faculty of accredited educational institutions.

Mr. Grochowski has a Masters of Science in Training and Development from the University of Wisconsin Stout. He graduated cum laude from the same university with a Bachelors of Science in Marketing Education.

The Personal Side of Ed Grochowski …
Ed is an avid golfer, even though his scores do not reflect it! One of his biggest hobbies is restoring classic automobiles. He has restored a 1970 Cadillac Sedan De Ville, a 1972 Buick Skylark, and a 1974 Cadillac Sedan De Ville. He is a frequent public speaker and public address announcer. He lives with his wife Christine who is a high school marketing teacher.

So How Do I Contact Ed?
To contact Ed for membership issues, chapter issues, or with general questions about the association:

  Usability Professionals' Association
140 N. Bloomingdale Road
Bloomingdale, IL 60108-1017
Tel: +1.630.980.4997
Fax: +1.630.351.8490
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