Keep Asking Questions
By Elizabeth Rosenzweig
As of this writing, it is a little over 2 weeks since I returned from the UPA 2002 Conference in Orlando. I am still reaping the benefits of having been recharged and energized from the experience. I was excited by the fact that our numbers were good - almost 500 attendees. I was inspired by all the people I was lucky enough to talk with during the course of the week. I left feeling optimistic about our industry because of the fact that not only at the sessions, but during all the times we were together, people were connecting through engaging and dynamic conversation and asking each other hard questions about what we are doing.
As I said at the conference, this has been a tough year. Right now, the light at the end of this tunnel seems far away. I can see it though. I know this slump will not last forever and I want UPA and the industry to come out better for having had this experience. After seeing the good things that happened at the conference, I know we can do it.
I think that we are well positioned to make a difference in how technology is being developed, and as a result, how technology is effecting our world. It is our job, as usability professionals to keep asking how will this technology be used? How will it affect the user? Wherever we are going, our technology is getting us there. Our job is to make sure that technology is working for people and not the other way around. We can do that, by continuing to ask the hard questions.