- What's Love Got to Do With It?
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Why
emotions and aspirations matter in person-centered design.
by Ross C. Teague and Hunter X. Whitney |
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Making
interfaces self-teaching means following the principles of
anticipatory learning, explorability, predictability and guidance.
by Larry L. Constantine and Lucy A. D. Lockwood |
- Imagining the New Computing
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Human
needs and the new computing technologies.
by Ben Shneiderman |
- Return on Investment for Usable UI Design
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Examples
and statistics help make the case for usable user interfaces.
It's smart business.
by Aaron Marcus
Additional
Resources |
- Glucose Monitor Evaluation
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An easy-to-use
handheld device makes life better for diabetics.
by Brian K. Smith |
- B2B Is Really People2People
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Can
"mom and pop" teach business how to improve the customer experience?.
by Susan K. Andros |
- Book Review: Built for Use
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If you
want to obtain management support of user-centered design,
read Karen Donoghues's Built for Use .
Reviewed by Scott E. Schoeling |