UPA Job Bank: August 2008 UPA Job Bank: August 2008
The Job Bank is a service of the Usability Professionals' Association, listing jobs for usablity and user experience professionals.
Posted on: 27 August, 2008
Full-Time (Permanent)
Cisco Systems, Inc. (NASDQ: CSCO) is the worldwide leader in networking. Cisco products address the broadest range of networking solutions available from any single supplier, including internet, telephony, voice, video, telepresence, online meetings, and Web 2.0 collaborationproducts that are aimed at a broad range of customers includinginternet service providers, enterprise users, small/medium businesses, and consumers. www.cisco.com
Cisco is looking forInteraction Designers to work with our User Experience Group. In this position you will work project teams, peer interaction designers, and usability testers to define the user experience of Ciscoproducts.
* Document user needs, skills, and task scenarios.
* Define the user interaction model and work-flows.
* Help drive product direction based on field research and functional requirements.
* Generate UI mockups including wire-frames and high-fidelity prototypes.
* Document User Interface Specifications.
* Work with usability engineers to design and conduct usability test studies.
* Work closely with product engineers todesign and deliver the final product.
* Facilitate project communication across a multi-disciplinary team throughout all phases of the project.
* Help develop and apply creative new UE concepts to Cisco products.
* 5+ years of experience designing software-user interfaces.
* Master's degree in Human Computer Interaction, Computer Science, Human Factors, Industrial Design or related field or equivalent experience.
* Demonstrated ability to understand technical concepts anduser interfaces that simplify these concepts.
* Excellent time-management, multi-tasking ability, and the ability to prioritize.
* Ability to quickly understand and communicate complex system and design concepts.
* Strong visual and verbal communication skills.
* Excellent interpersonal skills with the ability to collaborate in a cross-functional team.
* Experience designing desktop and Web-based applications.
* Interaction Design is key, butadditional experience in Visual Design, Usability Testing, and/or User Researchis a plus.
* Experience with user interface design for consumer products and/or television is also a plus.
To apply, send a resume and portfolio of recent work to: sivaturi@cisco.com
Posted on: 27 August, 2008
Assist in the design of compelling, rich and scalable user interfaces for ACT’s web based applications.
Define and produce suite-wide styles, interactions, and layouts. Contribute to the application’s
information architecture, navigation, workflow, and overall user experience.
• Provide user interface designs for ACT’s websites and web-based applications.
• Iterate with product managers on requirements gathering and design process.
• Consult with developers and engineers on design and implementation.
• Develop and maintain a User Experience Standards guide for use by the development organization.
• Develop wireframes and other design artifacts using Visio or other tools.
• Design and maintain the application's look and feel through full-color mockups, asset creation, and user experience reviews.
• Develop conceptual software prototypes/mockups using HTML, Photoshop, and other tools.
• Lead and participate in user research, concept testing, and usability testing.
• Collaborate effectively with the Website Department team.
• Exercise discretion and independent judgment in making work-related decisions.
• Communicate effectively and efficiently with other staff members.
• Effectively communicate web standards, guidelines, and procedures to other ACT employees.
• Maintain a high level of confidentiality regarding corporate information.
Bachelor’s degree required, in Human Factors, Interaction Design, or related field preferred, 4 to 7
years of related experience required; or an equivalent combination of education and experience from
which comparable knowledge and abilities can be acquired.
ACT offers exceptional benefits including: 15 days paid vacation, 9% of salary contribution to 403B retirement, 11 paid holidays, tuition reimbursement, health, dental, vision, and life insurance, and relocation assistance. ACT is an Equal Opportunity Employer and Values Diversity in People and Ideas. Women and minorities are encouraged to apply.
Iowa City, Iowa - Highly rated public schools, world class health care facilities, low crime rates, and year-round outdoor recreation opportunities have helped place Iowa City on a number of national "best places to live" listings:
Ranked Number 5 in Best Smaller Metros feature, Forbes Magazine, April 2007.
Number 3 Best Place in the Nation to Retire, Money Magazine, April 2007.
One of the 10 most affordable places to live and work, Sperling's Best Places, March 2007.
Starting salary commensurate with qualifications. Excellent benefits and work environment.experience.
Posted on: 27 August, 2008
Details: Full-time, permanent
Description: Change the way the world does business at salesforce.com, the global leader in software as a service (SaaS). More companies trust their vital customer and sales data to salesforce.com than any other on-demand customer relationship management (CRM) provider in the world. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment 9 years ago to an organization with more than 2,700 employees. For fiscal year 2008, we reported revenue of approximately $748.7 million, an increase of 51 percent from fiscal 2007.
Why? We deliver integrated, customizable business applications for companies ranging from small nonprofits to global enterprises. Or maybe it’s because Salesforce is so easy to learn and use. Or it could be the unprecedented speed with which our customers see real, tangible ROI. Or maybe it’s because of our 100-percent dedication to the success of our customers. In fact, more than 43,000 companies and 1,000,000 subscribers worldwide depend on Salesforce to manage their sales, marketing, customer service, and other critical business functions. We are proud to be contributing to the success of companies of all sizes, in all industries, around the globe. Top talent across the world joins salesforce.com for its “change the world” mentality; the opportunity to excel in a fast-paced, performance-based, competitive atmosphere; and the chance to be surrounded by peers and leaders that inspire, motivate, and innovate.
Salesforce.com wants to give you the opportunity to do the best work of your career. With over 1 million subscribers, Salesforce.com is the world's leading provider of On-Demand business applications and one of the world's fastest growing companies. Our products empower businesses by delivering the most innovative technology and making it as easy as possible to share and manage information. As part of the User Experience Team, you will help define the future of On-Demand Software. Whether it's designing business applications and analytics tools, information visualization, mobile/iPhone applications, social networking, or on-demand development tools, at Salesforce.com you'll find a design challenge that you can get excited about.
Drive the design of clean, efficient, useful application interfaces from conceptualization to implementation
• Translate user requirements and complex business processes into highly usable, highly interactive Web applications
• Construct diagrams, mockups, and prototypes to effectively communicate your designs to internal and external stakeholders
• Work with usability specialists to conduct usability tests, site visits and other user research to inform and validate your designs
• Collaborate with branding and graphics specialists to support the visual style of salesforce.com
• Conceive, document, and evangelize user interface guidelines and design patterns
• At least 4 years experience designing applications
• Ability to thrive in a highly collaborative, fast-paced environment
• Bachelor's or higher degree in Human-Computer Interaction, Interaction Design or related field preferred
• Strong conceptual skills and proven ability to create interactive prototypes and/or mock-ups
• Demonstrable application design skills with ability to show relevant work
• Proficiency in interactive prototyping using HTML, JavaScript and CSS preferred
• Proficiency using visual design tools such as Visio, OmniGraffle, Photoshop, or Illustrator
• Expert in applying user-centered design methods and best practices
• Focused on providing best-of-breed UI designs without losing sight of the real-world user's need for "fast and simple"
• Independent self-starter with strong project management skills
• Ability to work as part of a team with product managers, graphic designers, usability specialists, and others
Please include a link to your online portfolio.
Salesforce.com is an invigorating and stimulating place to work. The best-of-the-best work side by side every day—addressing challenges and providing the opportunity for each of us to do the best work of our careers. If you are ready to become a key contributor and join one of today’s hottest, market-leading companies, then send us your resume/CV and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation package including on site yoga, healthy snacks, paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.
Innography is seeking a creative UI developer to design and build its next-generation Web application interface. You will work directly with the software development group and talented usability experience professionals to streamline various user interfaces. This position will initially require strong Web development skills but will provide the opportunity to lead Innography’s usability development in the future.
Innography delivers intellectual property business intelligence software as a service that enables companies to better manage, protect and exploit their patent portfolios. By uniquely correlating patent data with key business information, Innography instantly generates visual insights so users can rapidly access and apply meaningful results when engaged in patent licensing, market analysis, competitive intelligence, freedom to operate, invalidation, due diligence and other IP-related activities.
Innography has just raised $6.5M from Austin Ventures and Hunt Ventures to rapidly grow the product and team.
http://www.innography.com
Posted on: 22 August, 2008
**If you are interested in applying for this position, please visit our website at www.taleo.com**
Status: Regular, Full-time
How to Apply: Please apply via our website at www.taleo.com
_____________________________________________________________________
Careers - Powered by Taleo
At Taleo, we deliver on demand talent management solutions to leading companies worldwide so they can assess, acquire, and manage their workforce for improved business performance. To realize our vision of making our innovative and comprehensive solutions synonymous with talent leadership, we look to attract, hire, and retain the best talent in the industry.
Taleo continues to solidify our leadership position as the leading provider of enterprise level workforce solutions with forward thinking global organizations. Our continued growth has resulted in an exciting User Experience Designer opportunity within the Research and Development department.
Taleo User Experience (UXP) professionals are key participants in the product management, design and development phases of the software lifecycle at Taleo. The User Experience Team, part of the product management team within the global Research & Development organization at Taleo, is responsible for user research, user interface design, application usability and the evaluation of technologies that enable customers and end-users to personalize, configure and maintain their Taleo OnDemand enterprise applications.
As a member of this team, the User Interaction Designer drives the information architecture and design of user interfaces of the Rich Internet Applications (RIA) of the Taleo Enterprise Edition Suite. Responsibilities include the following:
Come join our team and experience the Taleo difference! We offer competitive salaries and a range of benefits. To apply, visit the careers section of our website at www.taleo.com.
**If you are interested in applying for this position, please visit our website at www.taleo.com**
Posted on: 22 August, 2008
Job Type: Full Time, Permanent
Posted on: 22 August, 2008
EMPLOYMENT TYPE: Full Time
LOCATION: Chicago office (ONLY LOCAL APPLICANTS please)
EXPERIENCE & EDUCATION: 4 years/Bachelor’s Degree; 2 years Master’s Degree
TRAVEL: Approximately 20%
We are seeking an enthusiastic and qualified Human Factors (“HF”) and User Experience (UE) Design Practitioner.Our clients include companies in the areas of high-tech consumer electronics, telecommunication, medical devices and health-related fields, ground transportation, financial services, software and web development, and consumer products.
A well-rounded practitioner will work closely with clients to infuse human factors and user interface design principles into products, devices, and systems being designed. In addition, s/he will conduct competitive analyses, heuristic analyses, and formative and summative usability testing of various soft and hard interfaces.
This position requires a trained, experienced HF Engineer, HF Specialist, User Experience Specialist, or similar who is a self-motivated practitioner with excellent time management skills, excellent design skills, and strong presentation skills. Some travel is an exciting part of this position and experience with consulting is a plus.Experience in mobile phone UI design is a strong plus.
Job duties include working closely with HumanCentric and client teams by:
The Human Factors Practitioner candidate should have:
The Ideal Candidate should have:
HumanCentric is a rapidly growing company. We are headquartered in Cary, North Carolina and opening a new office in Chicago IL. We help companies to understand how a person interacts with products and within systems and then translates that understanding into opportunities. We provide improved product designs as well as new product ideas. Enhancing the user’s experiences is what we do and when we Think Design, we Think Human by combining human factors, design research, industrial design, and graphic design. We positively impact the lives our users, and in the process, become a catalyst for our client’s business.
We offer an open-door policy in order to ensure a successful and productive relationship and our policies and practices aim to accommodate every employee’s busy schedule. To this end, HumanCentric has flexible office hours to meet the needs of parents, students and families. HumanCentric also hosts several social gatherings throughout the year that include both employees and their families, as well as regular engages in and supports local and nationally-recognized charitable organizations.
HumanCentric offers an excellent comprehensive benefits package and is fully committed to equal employment opportunity for all employees and applicants for employment. All hiring and promotion decisions are based on individual merit, qualifications, and competence as they relate to the particular position and we make every effort to provide reasonable accommodations to assist disabled individuals in performing their jobs.
HOW TO APPLY:
Please email cover letter and resume to:
Patty Snow at psnow@humancentrictech.com
HUMANCENTRIC
Chicago address:
8600 West Bryn Mawr Avenue
President’s Plaza Building
Chicago IL 60631
Headquarters:
200 MacKenan Drive
Cary, North Carolina 27511
P 866.356.9023
F 919.481.0310
Posted on: 22 August, 2008
A Step in the Right Direction! Are you where you want to be in your career? The possibilities are overwhelming at Northwestern Mutual. Northwestern Mutual has been named one of the best places to work in information technology (IT) by Computerworld magazine for the third consecutive year. (6/2008) Additionally, Northwestern Mutual has collected top honors in the FORTUNE magazine's "America's Most Admired Companies" survey for 24 years, including 2007. The Milwaukee firm is the only company to place first every year it was ranked. Why Work Here? With over 5,000 employees at our home office in Milwaukee, Northwestern Mutual is truly a community within a community. We offer to our employees an innovative and challenging place to work. But more than that, we offer camaraderie and teamwork in an environment that will stimulate your mind as well as your character. From pay and benefits to health resources and career options, Northwestern Mutual offers an outstanding total rewards package designed to make your life better.Northwestern Mutual is unlike anywhere you've been before, and we think you're going to like it.
Job Title: IS Usability Manager
Job ID: NM080715
BASIC FUNCTION: Plans, directs and coordinates the activities, workflows and deliverables of the Northwestern Mutual (NM) Usability Competency Center. The primary functions of this team include: user interface design and prototyping, software simulation, end user research services, persona development, user experience evaluation (e.g. usability study and testing), and web site information architecture. Oversees the development and maintenance of human factors and graphical user interface design principles, standards, best practices, processes and tools. Manages the NM usability lab. Defines and manages the on-going purpose, strategies, objectives and goals of NM’s usability practice and architecture. Leads and directs ten or more NM employees and contractors. Effectively selects, coaches, supervises, motivates and develops staff. Plans and manages an annual operating budget to effectively control expenses while maximizing value and quality services to application development teams and business clients. Understands and applies industry best practices and methods for usability and user centered design. Partners with information systems and business leadership to incorporate and successfully apply usability disciplines within all applicable phases and components of the system development lifecycle.
Bachelors degree in MIS, Computer Science, User Interface Design, Interaction Design, Behavioral Science, Human Factors, Technical Communication, Communication Design, or equivalent combination of education and work experience. Eight or more years of diverse experience in Information Technology or usability-related field. Strong knowledge of and successful experience adapting and communicating user-centered design principles, standards, practices, theory and methodologies. Comprehensive understanding of systems development process, standards, tools, techniques, and the ability to apply that knowledge to successfully integrate user-centered design methodologies. Leadership and direction to approach problems from multiple vantage points, leading to a variety of viable design alternatives. Strong analytical and problem solving skills. Ability to work independently and direct others using sound time management and delegation skills. Superior interpersonal skills and the ability to work effectively with people at all levels within IS, the work group, and business client areas. Superior verbal and written communications skills. Superior negotiation, leadership, project management and organizational skills. Experience hiring and managing team leads, as well as a mix of employee and contractor staff. High energy level, and demonstrated ability and experience motivating staff. A demonstrated orientation towards partnering as a business approach. Ability to adapt to change, and to identify and deal with people, process and technology implications of change. Proven ability to coach, motivate, and develop people. Ability to deal with sensitive issues and to resolve conflicts. Ability to manage numerous concurrent activities and to set appropriate priorities. Experience establishing and managing vendor relationships.
Department Name: Information Systems
License / Certifications None
Location Downtown - Milwaukee, WI
Locale Downtown - Milwaukee, WI
Expertise IT - Information Technology
JobType Regular Full Time
Employmentrecruting@northwesternmutual.com
Posted on: 22 August, 2008
Usability Sciences Corporation is seeking an Online Experience Project Manager to join our team of energetic and talented professionals at our corporate offices in Irving, Texas. For over 20 years Usability Sciences has provided complete usability solutions for our impressive list of clients that includes many Fortune 100 and Fortune 500 Companies. You will have the opportunity to work with the best and the brightest in the industry. We offer competitive pay, great benefits and a corporate environment that is built upon fostering the strengths of each employee to create winning teams.
We are currently seeking an Online Experience Project Manager to manage all aspects of our client’s online project. The Project Manager participates in all phases of the project, which includes sales support, advising clients and developing research materials, quality assurance, data collection monitoring, and analyzing and presenting the results of the research to the client.
Since 1988, Usability Sciences continues to be the leading user experience solutions provider. http://www.usabilitysciences.com/about-us/
USC was built around a set of core beliefs and values. Being a relatively small company, it is critical that all of our employees promote the ideals listed in our "What we believe": http://www.usabilitysciences.com/about-us/our-beliefs/
This position is being offered from our main office located in Irving, Texas (Dallas area). Relocation expenses will not be covered.
Please send any resumes and/or examples of past work to careers@usabilitysciences.com
Note: Unfortunately, we are unable to provide visa sponsorship for this position.
Posted on: 07 August, 2008
Req: 031234
Permanent - Full Time
Amazon.com is searching for a senior usability engineer to join our team of top-notch usability engineers and user experience designers. As an Amazon usability engineer, you’ll partner with project teams to positively impact the online shopping experience for millions of Amazon customers around the world.
- Partner with feature and UX teams to develop and implement user-centered design and research methodologies throughout the development lifecycle
- Utilize a variety of usability methodologies: (qualitative and quantitative), including: usability lab studies, rapid/iterative testing, design reviews, heuristic evaluations, design mapping, task analysis, site visits, focus groups, surveys, personas, scenarios and others
- Present findings and influence feature team and executive decision making
- Be a strong and vocal user advocate
- Understand and communicate key user experience considerations across teams
- Manage research projects with in-house teams and external vendors
- Work effectively in cross-functional projects that may span across divisions
- Minimum 4 years of professional experience designing and conducting usability studies (both field work and iterative lab studies), analyzing data and working successfully with project teams to drive results into design and development throughout the project lifecycle
- Masters or PhD degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or related field
- Experience working with multi-disciplinary Design and Development teams
- Strong understanding of web design processes
- Strong project management and coordination skills with the ability to handle multiple projects
- Great communication skills - write, speak, and present information effectively and persuasively across communication settings
- Ecommerce or web usability experience a plus
To apply: Please e-mail your resume to 031234-resumes@amazon.com and include "Usability Professionals' Association (UPA)" in the subject line.
Posted on: 07 August, 2008
Lead design initiatives and champion a variety of customer experience improvements on the ESRI Web site. This is a challenging opportunity to clearly articulate and effectively execute a unified vision for the future of ESRI.com.
Department: Marketing
Reference Code: UEA08/HP/TF
Being a part of the ESRI Marketing department means applying your talents to exciting projects that educate people around the world about the benefits of GIS. The dynamic environment allows team members to exercise their creative, strategic, and tactical skills to develop marketing plans, execute campaigns, plan events, develop and maintain Web sites, manage press relations, write articles for newsletters and publications, and much more. We look for individuals who want to pair their passion for marketing with a desire to make a genuine contribution to our society.
Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, on a server, across the enterprise, in a mobile environment, and on the Web. With annual revenues of $660 million and our software used in more than 300,000 organizations worldwide, ESRI is the market leader in GIS.
ESRI employs 2,500 people in the U.S., 1,800 of whom are based at our Redlands headquarters, a community ideally located in Southern California. We offer exceptional benefits, competitive salaries, 401(k) and profit sharing programs, scholarships, tuition assistance, a Cafe complete with Starbucks coffee bar, an onsite fitness center, and much more.
Learn more about careers at ESRI and apply online at www.esri.com/careers.
Posted on: 07 August, 2008
Award winning, creative design and production firm Funny Garbage seeks an Interaction Designer that is both creatively and technically strong. We believe in a team, you will be involved in the entire project process from beginning to end.
Applications through website only. http://www.funnygarbage.com/jobs
Posted on: 07 August, 2008
Yodle, a leading provider local search advertising and online lead generation services to small businesses continues to grow and is actively looking to hire a senior interaction designer. Based out of our Manhattan office, this is a unique opportunity to design simple, intuitive UI for cutting edge local search marketing advertising solutions.
In this highly critical role, our ideal candidate is an innovative problem solver with a passion for designing simple, intuitive web UI and possesses an intimate knowledge of the technologies that are used to turn concepts into working front-end code.
The right candidate is capable of thinking big, yet executing down to the finest detail. You’re able to quickly synthesize and distill ideas from product sessions into reality, design mockups and work with users to test interactions. This is a collaborative role as you’ll be interacting with customers, product leads and engineers to develop best in class web applications and products.
What we offer to you:
• An opportunity to further enhance your skills and refine your talent.
• Highly competitive compensation.
• Attractive Stock Option Plan.
• Health/Dental benefits, 401 (K) plan.
• Dynamic work environment and culture.
• Accessible and open-minded leadership.
• A unique opportunity to work with smart people and learn a lot about one of the fastest growing industries.
Please send your resume to careers@yodle.com and reference “Interactive Marketing Specialist” in the subject line.
Yodle provides local businesses with a simple and affordable way to get new customers and phone calls using online advertising. Yodle, a company funded by Bessemer Venture Partners and Draper Fisher Jurvetson, is transforming local online advertising by connecting local business owners with consumers in a simple, measurable and relevant way. Yodle has developed an integrated approach to signing up and serving local businesses that are transitioning their marketing budgets online. Yodle is headquartered in New York, NY with a presence in 18 major cities across the United States and has hundreds of employees helping thousands of customers. To find out more about Yodle, go to http://www.yodle.com.
EOE
Posted on: 07 August, 2008
Slingshot Advertising is on the hunt for a seasoned leader to drive the web-user experience to meet our client’s business objectives. You will blend strategic business thinking with a superior knowledge of emerging technologies to construct all aspects of information architecture and interface design. You’ll be called upon to be a futurist, a strategist, a usability guru, and an industry thought leader.
Slingshot is a multidexterous ad agency based in Dallas, Texas. We provide fully integrated solutions for clients like Jack Daniel’s, Joe’s Crab Shack, ConocoPhillips, La Quinta, Mission Foods, and Greyhound. Known for being unconventional, slightly eccentric, and definitely innovative, we're a family of hardworking fun people who are passionate about the work we do and the clients we serve.
As an employee of Slingshot you will enjoy fantastic benefits such as paid medical, a tenure sabbatical, matching 401K, generous PTO, and much more all in addition to a competitive salary. Slingshot is an Equal Opportunity Employer, we value diversity in our workforce and in the clients and communities we serve. Please send resumes and portfolios to careers@davidandgoliath.com.
Posted on: 07 August, 2008
Join MITRE, A Fortune 100 Best Company to Work For, as a Web Content Administrator in our Corporate Communications & Knowledge Services division. Stewards content on MITRE's corporate Intranet and provides standards, tools and processes to support Web content stewards.
This position will be a member of MITRE’s Content Team which supports Web content stewards with automated publishing via the Content Management System; processes for non-automated publishing; collection maintenance; automated link checking and reporting; and the use of Web publishing tools. Key functions include:
•Plans, designs and performs content enhancements and/or updates to internal Web sites
•Updates published collections, organizes information, designs views and other navigational tools, and develops graphic and editorial content
•Recommends best practices, develops guidance and content standards
•Ensures best practices and quality standards are met and maintained
•Works with teams throughout the organization, ensuring appropriate messages and information are communicated via the Web.
•Ensures Web sites are available to desired audience with appropriate links and security designed into system and maintained.
•Conducts content audits of Web collections.
•Analyzes and evaluates new Web technologies.
•Stewards corporate Web content
Bachelor's plus 4 years experience or the equivalent in job-relevant work experience
•Five years recent, demonstrable experience in maintaining Web content and content processes. Experience maintaining corporate Intranets is preferred.
•BS/BA degree in information science, user interface design, communications, computer science or related field.
•Scripting and mark-up languages (HTML, XHTML, XML, CSS)
•Perl, UNIX, Java Script, Photoshop
•Experience with Content Management applications
•Experience with SharePoint Designer is highly desired
This position will require overnight travel up to 5 % of the time.
For more information or to apply, please visit our website at www.mitre.org (Req ID 9976BR)
Posted on: 04 August, 2008
CheetahMail, an Experian Company, is the global leader in online marketing solutions. Since 1998, CheetahMail has been helping brand leaders from all industries enhance communication with their customers through expertise, strategy and technology. CheetahMail's broad range of advanced email marketing, web site analytics and advanced campaign solutions enable marketers to develop, retain and strengthen customer relationships through highly relevant, timely and targeted communication programs.
Work in a highly dynamic team environment in our Downtown Manhattan office to help to improve a large web software product enhancement program. We are in the process of releasing a new version of our flagship product and are in need of a usability specialist to work with our various internal and external clients to create a unique user experience.
Creating and maintaining UI prototypes and UI specifications
Translate market and product requirements into first class user interface designs in the form of conceptual models, wireframes, paper prototypes, screen mockups and other specifications
Create and maintain the internal standards, templates and processes necessary to ensure a consistent, unified, high-quality user experience across all products in the suite
Plan and manage customer and usability testing, including study/test design, facilitation of actual testing and interpretation/presentation of findings into actionable results.
Quantify benefits of recommended UI improvements to internal and external constituents
Translate customer requirements into business requirements documents
Bachelor's degree required/Advanced Degree in Human Factors, Usability or related field strongly preferred
Human factors engineering experience required
4+ years of UI Design and Usability evaluation experience
Demonstrated skill in conducting all feedback methodologies (e.g., usability testing, focus groups, survey design)
Expertise in Usability Test Methods and Tools (include remote usability testing tools such as ‘Usabilityware’ or online surveying tools etc).
Demonstrated track record of designing high quality user interfaces for enterprise software applications.
Demonstrated skill in leading design and documenting UIs.
Demonstrated experience with Web 2.0 related presentation technologies
Must have solid experience with and knowledge of web-based UIs and HTML, and be able to produce UI prototypes
Graphic/Visual design skills a plus
Demonstrated ability to work collaboratively in diverse, cross-departmental teams
Comfortable in front of customers
Demonstrated ability to work closely with engineering
Strong project management skills, including managing contractors, vendors, and interns
Excellent written and verbal communication skills
Entrepreneurial: flexible, optimistic, problem-solving approach to work
* Understanding of Agile programming environment. (a plus)
Posted on: 04 August, 2008
iContact is a five-year old venture-backed 100 person company based in Durham, NC. The iContact product is the leading email marketing and online communications platform used by over 20,000 companies worldwide. Our clients range from small businesses to blue chip clients like International Paper, Ford, Bank of America, Super 8 Motel, Symantec, Re/Max, United Colors of Benetton, Nissan, and LG Electronics.
The company is looking for a highly creative User Experience Designer to bring new meaning to the phrase, “delight the customer.†A successful candidate will have experience designing complex interactions in a web frame work. Superior audience analysis skills are an absolute must. You will be communicating your ideas using visual compositions, work flows, rapid prototypes, wireframes and written specifications to team members of varying technical knowledge levels. Experience using Jesse James Garrett’s visual vocabulary or are capable of explaining complex workflows with some other deliverable are a plus. You must have the ability to accept constructive criticism for your work and defend your ideas with quality information.
The ideal candidate will bring 2 to 4 years of experience to our User Experience department, and will be expected to work closely with designers, engineers, product management, marketing and customer support.
If you are interested and/or would like more information, please send resume with cover letter to jobs@icontact.com. Additional information on the company and software can be found at www.icontact.com.
Check out what it is like to work at iContact at:
http://video.google.com/videoplay?docid=6643716789939140620
http://video.google.com/videoplay?docid=-3392820008796450585
Posted on: 04 August, 2008
Cisco Systems, Inc. (NASDQ: CSCO) is the worldwide leader in networking. Cisco products address the broadest range of networking solutions available from any single supplier, including internet, telephony, voice, video, telepresence, online meetings, and Web 2.0 collaboration applications that are aimed at a broad range of customers including Internet service providers, enterprise users, small/medium businesses, and consumers.
Cisco is looking for Senior Usability Specialist to work with our central User Experience Group. In this position you will work with product teams, interaction designers, and prototypers to design, evaluate, and improve the user experience of Cisco products and services.
* Serve as Usability Testing Lead: advise and guide project teams and UE designers in designing and planning user research activities
* Conduct usability tests and perform other user research activities .
* Manage two Usability Test Labs, including equipment, software, policies, procedures, scheduling, and contractors.
* Systematically identify, collect, and report metrics from usability tests
* Proactively drive improvements in user testing facilities, methods, participant recruiting, tools, and equipment.
* Conduct/ lead other forms of user research such as field studies, ethnography, and surveys.
* Help drive product direction based on field research and functional requirements
* 5+ years of experience designing and testing user interfaces
* Master's degree in Human Computer Interaction, Computer Science, Human Factors, Industrial Design or related field or equivalent experience
* Experience managing usability test labs and driving usability test programs
* Excellent time-management, multi-tasking ability, and the ability to prioritize
* Experience working with a team of UE professionals -- interaction designers, prototypers, user researchers, and visual designers. Design experience in one or more of these areas.
* Strong visual and verbal communication skills
* Excellent interpersonal skills with the ability to collaborate in a cross-functional team.
Needs expertise in Usability Testing, but skills in User Research are also highly desirable. Skills in Interaction Design, Visual Design, and Prototyping are also plus.
To apply, send a resume and portfolio of recent work to: sivaturi@cisco.com
Posted on: 04 August, 2008
Do you thrive in a fast-paced team environment? Are you a creative problem-solver? Are you passionate about designing and building systems that make a difference? If yes, then you will find JSTOR’s Interface Group a challenging and rewarding place to work.
The User Experience Designer is responsible for designing and communicating usable and innovative solutions for research websites searched by millions of users daily as well as a variety of supporting systems. Understanding the needs of the user base will be critical in ensuring an excellent experience for every step of the users’ work. The Designer works collaboratively as part of a larger Interface Group including other designers, usability specialists, visual designers and interacts with User Support and Development teams.
Projects may include: enabling delivery of multiple types of scholarly content, enhancing discoverability of content, internationalizing the website, personalization and social networking, creation of internal tools to manipulate content, intranet design and development.
A typical project will require the User Experience Designer to:
JSTOR (www.jstor.org) is a not-for-profit organization dedicated to helping the scholarly community discover, use, and build upon a wide range of intellectual content in a trusted digital archive. Our overarching aims are to preserve a record of scholarship for posterity and to advance research and teaching in cost-effective ways. Today, JSTOR archives and provides access to over 1,000 scholarly journals and other materials in 40 academic disciplines. Researchers and students at more than 4,000 institutions in over 100 countries around the world use the archive each day. JSTOR is headquartered in New York, NY with additional offices in Ann Arbor, MI.
*JSTOR currently offers an extremely competitive benefit plan including:
JSTOR offers an informal yet stimulating work environment with a collegial and intelligent staff that is highly committed to JSTOR’s mission. Since its inception in 1995, JSTOR has grown significantly and will continue to grow. It is a great place to start or accelerate your career. Interested candidates should submit their resume, a detailed cover letter, and salary requirements to:
JSTOR is an equal opportunity/affirmative action employer.
*JSTOR may make changes to its benefits from time to time.
Posted on: 04 August, 2008
Founded in 1964, Barkley is the largest one hundred percent employee-owned independent advertising agency in the United States and ownership has its advantages. It allows us to attract national talent, retain that talent and increase every partner’s passion because they have a financial stake in client and agency success. We encourage a culture that fosters creativity, ownership, integrity and fun. As a result, our clients receive innovative solutions that stimulate brand growth and deliver outstanding return on investment.
We are looking for a Senior User Experience (UX) Architect to lead consumer research, strategy, information architecture development and interaction design to create positive interactions between people and the solutions Barkley creates. A Senior UX Architect is able to generate, define and articulate the business requirements of Barkley’s clients, the behavioral and emotional desires of their customers and the context in which these two come together.
• Plan, prioritize, coordinate, and conduct user requirements analysis, task analysis, conceptual modeling, behavioral modeling, information architecture design, interaction design and user research.
• Effectively communicate research findings, conceptual ideas, design details, and design rationale both verbally and visually.
• Produce user requirements documentation, including personas, scenarios, wireframes, site maps, flowcharts and visual prototypes.
• Design and specify user interfaces and information architecture using participatory and iterative design techniques, including observational studies, customer interviews, usability tests and other forms of qualitative and quantitative research.
• Manage the design process, drive decisions, track issues and assist in estimating resource needs and schedules.
• Work closely with technical development and creative teams to ensure that design specifications are implemented.
• Participate as a contributor to an interdisciplinary team that includes creative team members, project management, business and brand strategists, and technical developers.
• At least five years of UX design and research experience, preferably in an agency environment.
• Strong knowledge of interaction design processes and methodology, particularly as applied to Web-based applications and web sites.
• Experience with design and prototyping tools such as PhotoShop, Illustrator, Visio, and Dreamweaver.
• Knowledge of capabilities and limitations of web technologies such as HTML, JavaScript, Flash, Flex and CSS.
• Excellent communication and organization skills with the ability to collaborate and design iteratively with multi-disciplinary project and client teams.
• Ability to confidently handle multiple projects and manage project deliverables without supervision.
Position is full time in our main Kansas City, MO office.
Please go to www.barkleyus.com and submit resume under our Careers section.
EOE
Posted on: 04 August, 2008
American Electric Power, one of the nation’s largest utility companies, is seeking a seasoned user experience professional to take charge of the user experience on our eight customer service sites. You will be responsible for creating and managing a comprehensive user experience strategy, and providing standards and guidance for a talented team of interface developers. The position requires expertise in usability analysis, heuristic reviews, interaction planning, and various user experience research techniques.
Apply at http://www.AEP.com/go/iam-UESupv
Posted on: 04 August, 2008
American Electric Power, one of the nation’s largest utility companies, is seeking a user experience professional to help us create an exceptional user experience on our eight customer service sites. You will work closely with other user experience professionals and a talented team of interface developers. The position requires expertise in usability analysis, heuristic reviews, interaction planning, and various user experience research techniques.
Apply at http://www.AEP.com/go/iam-UEAnalyst
Usability Professionals' Association
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