UPA Job Bank: July 2010 UPA Job Bank: July 2010The Job Bank is a service of the Usability Professionals' Association, listing jobs for usablity and user experience professionals.
Posted on: 22 July, 2010
Are you an innovative and collaborative user advocate who has a passion for creating a rich user experiences? Are you seeking an opportunity to create software that helps make the world a better place? Blackbaud is seeking a highly skilled Senior Interaction Designer with a unique blend of communication, analytical, and technical skills to join our team in creating world class software solutions that help non-profits world-wide fulfill their missions more effectively.
The Senior Interaction Designer will be responsible for creating end user experiences that improve usability, productivity and reduce training for Blackbaud’s Enterprise customers. The Senior Interaction Designer will support agile software development teams in adding new features to our relatively new Constituent Relationship Management solution for nonprofit organizations. As a senior level designer, you will bring leadership in, training, mentoring, and creating processes and best practices to ensure other design team members apply these techniques to other features. This is an opportunity to be innovative, creative, and help drive a superior interaction design experience for end users.
Organization
The Senior Interaction Designer reports to the Product Design Manager for Enterprise Solutions. The Senior Interaction Designer is a member of a design team of about 8 designers. You will support one or more agile development teams consisting of 4-8 members including these roles; business analyst or product manager proxy, software engineer, quality assurance analyst, and technical documentation writers. The Senior Interaction Designer works with the agile development team on a daily basis. The designer will interact with end users throughout the agile development process to 1) evaluate design alternatives before coding begins; 2) evaluate the usability and user experience after features are developed.
Interaction Design
• Work with developers, product managers, quality assurance, and other interaction designers to create visually appealing, highly usable, and intuitive web interfaces in an Agile environment (Scrum).
• Communicate your ideas using prototypes, wireframes, interactive mock ups, or other work products that help others understand your intended design.
• Champion user needs and continually strive to improve the usability of our products while understanding business and technical constraints. Understand the balance of user experience, business case, and time-to-release, and make tradeoffs where appropriate.
• Synthesize findings from design validation to suggest improvements to the software, and/or suggest ways to capitalize on design patterns that delight our customers.
• Build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere.
• Ability to generate rapid design prototypes to elicit end user feedback prior to coding the design.
• Conduct usability and user experience assessments with end users remotely.
• Identify key user experience metrics that can be collected over time and used to improve the product from the end user’s perspective.
• Conduct software demonstrations of new features to internal and external stakeholders. Solicit feedback and incorporate feedback into product design.
• Demonstrated ability to create rapid prototypes.
• Prior design experience with internet applications.
Mentoring and Leadership
• Ability to mentor other designers with less interaction design experience and help them incorporate best practice into their design process.
• Assist the team in identifying ways to increase collaboration between designers that results in improving interaction design skills.
• Assist the team in applying Blackbaud’s interaction design patterns consistently.
• Build lasting relationships with clients and team members that contribute to an open, creative, dynamic, and productive atmosphere.
• Preference given to design experience with one of these types of applications
• Customer Relationship Management (CRM)
• Enterprise customers that have over 20 subsidiaries
• Revenue transaction system in which income payments are tracked and create general ledger transactions
• Demonstrated team leadership through mentoring others and implementing best practices in interaction design.
• Consistently incorporates user experience evaluations into the design process through usability testing, heuristic evaluations, or other appropriate techniques.
• A Bachelor’s degree in Cognitive Physiology, Human Computer Interaction or other relevant areas from an accredited college or university is required.
• Minimum of three years as an interaction designer for software products.
tara.taylor@blackbaud.com - www.blackbaud.com
Posted on: 22 July, 2010
Description
We're the leading digital video recording company, and have an immediate opening for a key member of the growing User Research team. This person will be responsible for conducting primary research, analyzing data, reviewing secondary research, creating presentations, and working in cross-functional environments with User Interface Designers, Product Management, Engineering, Marketing, Business Development, and company executives.
http://hire.jobvite.com/j/?aj=oeCjVfwO&s=UPA
Posted on: 16 July, 2010
With more than 60 years of measurement expertise, Keithley Instruments Inc. (www.keithley.com) has become a world leader in advanced electrical test instruments and systems. Our customers are scientists and engineers in the worldwide electronics industry involved with advanced materials research, semiconductor device development and fabrication, and the production of end products. The value we provide them is a combination of products for their critical measurement needs and a rich understanding of their applications to improve the quality of their products and reduce their cost of test.
We are currently searching for a Sr. UI Designer for our Solon, Ohio office. This is a regular, full time position.
The selected candidate will be responsible for design, definition, and ultimate success of a user interface for next generation test and measurement products. The candidate will work with customers and various groups within the company to understand user applications and implement user centered design to create a flexible intuitive user interface that can be incorporated into Keithley products. Industrial Design and/or Human Factors Design experience is highly relevant.
A four-year technical degree and at least three years experience in User Interface design for technical products is required. Knowledge of measurement equipment is a plus.
Keithley offers a healthy culture and a progressive work environment. Ours is a workplace in which best practices and teamwork are highly regarded and broadly applied.
For immediate and confidential consideration, please email a current resume which includes salary requirements to tmatrisciano@keithley.com.
Please reference position # UI in your email. You may also mail or fax your resume to: 28775 Aurora Road, Solon, OH 44139; Fax # 440-498-2664.
EOE
Posted on: 16 July, 2010
GE Healthcare provides transformational medical technologies that are helping a new age of patient care. GE Healthcare’s expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients.
GE Healthcare offers a broad range of products and services that are improving productivity in health and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
GE is an equal opportunity employer.
The HF Engineer works within global, cross-functional product development teams to optimize software interfaces by applying deep domain expertise in human cognitive and physical capabilities, and insights about user needs derived through formal research. Product solutions must satisfy both the functional & emotional needs of internal & external stakeholders, & improve healthcare quality, cost, & access metrics.
• Proactively understanding the unmet needs of customers and end users across all phases of the product cycle by designing and conducting formal research activities that incorporate contextual inquiry, heuristic assessment, survey instruments, usability testing, and related techniques. Representative deliverables include user personas, affinity maps, task analyses, work models, usability test reports, competitor benchmarks, use cases and storyboards.
• Creating low- through high-fidelity concepts and prototypes for intuitive and functional software, and services solutions that are based upon a foundation of user-centered data. Representative deliverables include sketches, workflows and wireframe UI designs, and interactive UI prototypes.
• Translating concepts and prototypes into formal design requirements and specifications documents.
• Collaborating across relevant stakeholders to balance user, business, and technical requirements, and to ensure that design recommendations are incorporated within commercialized products.
• Contributing to the execution of a global user-centered design strategy and process that ensures ease-of-use and consistency across GE Healthcare products.
• Serving as a consulting resource for user experience issues.
• Working with Quality & Regulatory teams to ensure medical regulatory requirements are integrated within the product development process.
• Helping to define project plans and managing ongoing execution of projects. Representative deliverables include project schedules, resource allocation, and budgets. Projects will incorporate a mix of internal staff and external consultants.
• Acting as a leader and mentor of others on the design team by creating opportunities for them to apply, grow, and showcase their skills.
• Bachelor’s degree in Engineering or Cognitive/Experimental Psychology with a concentration in Human Factors / Ergonomics, Human-Computer Interaction or a related field of study
• Minimum 5 years progressive experience as a human factors / ergonomics specialist, human-computer interaction specialist, or related design role.
• Track record of successfully conceptualizing and executing software projects through a comprehensive user-centered design process that includes formative and summative user research, prototyping, heuristic assessment, application of human factors research literature, and generation of design requirements.
• Demonstrated ability to multitask, manage competing priorities, and work within a structured process.
• Strong communications (written and verbal), negotiation, and problem solving skills.
• Strong level of self-motivation and ability to work independently.
• Ability to travel domestically and internationally up to 30%, including overnight stays.
U.S. (Country) Specific Qualifications:
• Must be legally authorized to work in the United States full-time without sponsorship
GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
• Graduate degree in Engineering or Cognitive/Experimental Psychology with a concentration in Human Factors / Ergonomics, Human-Computer Interaction, or related field of study.
• Track record of generating intellectual property.
• Experience working within the consumer products and healthcare/medical devices sectors.
• Familiarity with ISO, FDA and other regulatory standards.
• Experience working within global, cross-functional teams.
• Track record of developing and executing user experience strategies and processes.
• Portfolio demonstrating successful examples of conceptual designs, prototypes, research plans, and test reports
Please have candidates apply for position at www.gecareers.com. Job # is 1199333, and candidate needs to apply via gecareers.com, by using the job # to locate the job quickly. This position is full-time, and the job description is above. Salary range is approximately $65,000-110,000.
Posted on: 16 July, 2010
Projector PSA is a company that develops a leading Professional Services Automation (PSA) suite that helps services firms efficiently manage their operations. Projector supports those firms by helping them track time and expenses, invoice their clients, schedule their resources, and manage their projects. Our software is delivered on a subscription/Software as a Service (SaaS) basis. As such, the product, which is a complex, internet-enabled, transactional application, is hosted on a multi-tenant architecture capable of supporting thousands of concurrent users.
We have been successful delivering a large and complex feature set with a very small team because the team is experienced, tightly-knit, and talented. We are looking to expand our development capabilities by hiring a key senior resource to own the design of our application’s user interface.
We are about to begin substantially redesigning our entire user interface and, in the process, will migrate our application from our existing technology to Microsoft Silverlight. As we do, we will push way beyond the typical text- and numbers-centric tag/value pair interfaces that many dry business applications possess. Instead, we will be implementing a much richer, more engaging interface that exploits drag and drop, animation, graphics, and configurability to their fullest in pursuit of satisfying the business users’ needs.
Our Director of User Experience will be responsible for leading the migration and redesign process both at a strategic and an execution level. He or she will define the overall UI vision and define the concepts, metaphors, and standards that will be used to shape the product, and develop a high-level roadmap to guide the implementation. This person will also design and execute the methodologies and processes that will be used throughout the interface design and development lifecycle. This will involve creating and validating the design, building prototypes and/or semi-functional proofs of concept, documenting and communicating the design to the development team, ensuring the final implementation provides a superb user experience, and incrementally enhancing the interface after initial implementation.
Because we are a small, entrepreneurial organization, our UX Designer will also have the opportunity to contribute in other areas as the interests of the employee and the needs of the organization dictate.
Our ideal candidate will be well versed in or capable of learning the following skills (in descending order of importance):
Projector PSA, Inc. (http://www.projectorpsa.com) is a leading supplier of on-demand professional services automation solutions based in Boston, MA. Founded in 2003, we are growing rapidly, and our success is largely due to a small and tightly knit team of people that share the ability to contribute to many facets of the business. This enhances the opportunities for personal growth because it gives our employees experience in many aspects of the business. We are looking for people who are intelligent, detail-oriented, hard-working, interested in wearing many hats, and excited about working in a fast-paced and challenging environment. We offer competitive compensation, including stock options.
Projector PSA, Inc.
85 Merrimac Street, Suite 300
Boston, MA 02114
Fax: (617) 687-9195
E-mail: jobs@projectorpsa.com
This is for a full-time, permanent position. Principals only. No agencies or contractors please. Please e-mail a resume and cover letter to jobs@projectorpsa.com to apply.
Posted on: 16 July, 2010
This position is responsible for the on-line customer experience for one customer facing portal (member, provider, employer, broker, or employee); performing customer and competitive research; handling the day-to-day operations of the portal including coordination of portal releases; assisting in development of portal requirements, design and prototypes; promoting the utilization of the portal.
1) Bachelor Degree.
2) 5 years experience of diverse business and technology experience understanding of the business and industry the technology is supporting OR usability concepts and various qualitative and quantitative user research methodologies OR electronic marketing technology, customer relationship management (CRM), and integrated marketing strategies OR in a web production environment.
3) Knowledge of web technology.
4) Understand the limitations of the platform when designing new features and enhancements.
5) Understand of current and emerging e-commerce related technologies (i.e., Web 2.0).
6) Experience with industry standard design programs to include but not limited to: Adobe Creative Suite, Photoshop, Image Ready, Illustrator, Dreamweaver, Flash.
7) Experience with industry standard web programming (i.e., HTML/xHTML, Java, Javascript, Ajax).
8) Leadership skills.
9) Clear and concise verbal and written communication skills.
10) Project planning skills and ability to manage multiple projects at one time.
11) Experience with MS Office Products.
1) Bachelors degree in Human Factors.
2) Experience with usability concepts and various qualitative and quantitative user research methodologies.
3) Experience with user-centered design theory and can apply study findings to a range of past projects.
4) Understand fundamentals SEO design.
All qualified applicants may apply directly on-line by visiting our career site at www.bcbsil.com. The job id number for this position is 415440. Please submit your application for consideration.
Posted on: 16 July, 2010
Join a company that's actively working to transform the health care system. A place where employees are encouraged to speak up and share innovative ideas. A community that passionately rejects the status quo.
Do you want to be part of a collaborative and talented team of designers and developers?
* Have interesting work that includes all phases of design: wire-framing, prototyping, designing and some coding?
* The opportunity to create strong designs for a variety of internal clients that will have great impact on your audience?
* Be a part of an engaged and supportive work environment that provides creative stimulation and emphasizes life work balance?
If so, Regence is looking for a Senior Web Experience Designer to be a part of an integrated UX team located in our Seattle, WA office. This position will focus on the design and development of interactive experiences, from conception to code, for a number of audiences, with a special focus on providers. The qualified candidate will have experience with cross-functional teams, and a strong portfolio to support their work. Great communication skills and the ability to pick up a phone, write an email, or send a message to colleagues and partners in other locations.
* Where possible, please include a portfolio of your work, either as an attachment or included as a link in your resume or application.
Hard work and dedication is rewarded at Regence:
We offer a competitive salary and a generous benefits package.
For consideration, please visit our Web site at www.regence.com/careers and Apply Online to Job #18259.
We are not waiting for change to come to
us. Join us on the front line of change.
We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. Drug Screening and Background Check is required.
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