Articles by Carol Smith

Photo of Carol SmithCarol Smith has been negotiating on behalf of users for more than ten years. She is the vice president of UXPA, has a Master’s degree in Human-Computer Interaction, and presents at conferences regularly.

Negotiation: You Already Do It – Now Own It

Part of a diagram for priorities

Mastering negotiation can lead to both professional and personal gain. User experience professionals need negotiation skills to effectively advocate on behalf of user needs. [Read More]