Articles by Caroline Jarrett
Caroline Jarrett is a user experience consultant based in the United Kingdom. She became fascinated with the problem of getting accurate answers from users when she was consulting with HM Revenue and Customs (the UK tax authority) on how to deal with large volumes of tax forms. She became an expert in forms design, and is co-author, with Gerry Gaffney of Forms that Work: Designing Web Forms for Usability.
(English) Design to Read: Guidelines for People Who Do Not Read Easily
(English) This article explores the possibility that similar guidelines for designing and writing clearly and simply can make reading easier for many groups and many situations. [阅读详情]