Articles by Cyd Harrell

Cyd Harrell has been the director of user experience at Bolt|Peters since July 2006, after several years at Charles Schwab. She received her formal training from Yale University, where she studied linguistics with a focus on socio-linguistics. She is a co-founder of San Francisco Women on the Web, an education and networking organization. She manages B|P’s consulting arm, handles sales, and researches as well; in the rest of her life she writes poetry, practices yoga, studies Thai cooking, and hangs out with her daughter.

(English) The Client Speaks: Supporting Participation in Remote Moderated Research

(English) Remote user testing is primarily employed when speed, convenience, or international testing is called for. However, there are practical qualitative benefits to using remote methodologies, as well. [阅读详情]