Articles by Dana Chisnell

Photo of DanaDana Chisnell has helped thousands of people learn how to make better design decisions by giving them skills to gain knowledge about the people using the designs. She is co-author, with Jeff Rubin, of Handbook of Usability Testing. Twitter; @danachis

How to KJ: Setting Priorities Quickly

Post-it notes on a wall

If you need to set priorities for a product or a team, the KJ Method will help you do it in an hour. [Read More]

Voting in New York City: Why is Ballot Design so Hard to Get Right?

New York City ballot

There is movement toward reform and improved ballot design in New York. We need more user experience people getting involved with elections and civic life. [Read More]