Articles by Mike Katz
Mike Katz is a principal user experience researcher at eBay, focused on the eBay buyer experience. Prior to eBay, he was a senior user experience researcher at Yahoo! where he focused on media products. He has a doctorate degree in Psychology from Rice University.
(English) Engaging Users in Product Design: Bridging the Gap from Insight to Strategy
(English) More researchers should partner with their users in targeted research and design activities to help bridge the gap between insight and strategy. [Leia mais]