Mike Katz is a principal user experience researcher at eBay, focused on the eBay buyer experience. Prior to eBay, he was a senior user experience researcher at Yahoo! where he focused on media products. He has a doctorate degree in Psychology from Rice University.
Beverly Freeman is a senior user experience researcher at PayPal, with previous experience at eBay and Yahoo! She loves drawing from the fields of anthropology, social psychology, human factors, and web analytics in her research, and heartily agrees with the assertion that “innovation = imagination of what could be based in a knowledge of what is.”
Kerry Hebert is a senior UX manager at Ning, the world’s largest platform for creating custom social websites. Prior to Ning, Kerry was lead visual IxD designer at eBay, where she focused on the seller experience tools. Kerry’s design career spans more than two decades, two continents, and multiple disciplines.