Jhilmil Jain is a senior UX research manager at Android with a team that spans the U.S. and the UK. Prior to this role, she was part of the Google TV team, which included members from South Korea, Poland, the UK, and the U.S. She has also worked with Microsoft, where her team was distributed across five U.S. cities, each in a different time zone, and HP Labs, where she oversaw software development in Brazil and India.
Catherine Courage has a passion for transforming corporate culture by making great design a driver of innovation and change. She is SVP of global customer experience at Citrix, and her team’s mission is to create world-class products and services that drive an exceptional, total customer experience. She is co-author of the book Understanding Your Users, and is an active writer and speaker on design.