Gaining Competitive Advantage: Rethinking “The Competition”

A competitive analysis must consider many different factors in the user experience. Competitors may be upstream, downstream, or simultaneous. Analogous products help understand user expectations and can provide inspiration. (Full article available in English and Español) [Read More]

Customer Councils: A Research Tool for Agile Development

Website screenshot

Customer Councils help ensure quality user research in an Agile development culture. They provide both strategic insight and practical usability feedback throughout a project. [Read More]

A Career That Fits: Finding the Perfect Glass Slipper

Woman trying on shoes.

Working in a startup company is a challenge for any UX professional. See how employees work together to create and uphold their shared user experience. [Read More]

Users as Co-creators: Player-centric Game Design

Hands holding game controller

How a game design process suitable for Agile can be made user-centered and incorporate player feedback and real user input. [Read More]

Better Page Takeover Ad Design: Finding the Sweet Spot

Screenshot of ad takeover.

Maybe you hate online ads. Maybe you ignore them. But if you work on the UX of a site that includes page takeover ads, you can incorporate better user experience principles in creating them. [Read More]

Brainsketching: Collaborative Interaction Design

Sketchpads on table

Brainsketching is an effective way to collaborate in a rapid sketching exercise in which a group of people create interface concepts by iteratively building on each other’s work. [Read More]

More than Mere Transcription: Closed Captioning as an Artful Practice

Futurama screenshot of hypnotoad with subtitles.

Closed captioning is more than mere transcription and critical to accessibility and usability. This article presents closed captioning texts as inherently subjective and interpretative. [Read More]

Doing UX: Doing Gender

Unisex restroom sign

Is it important to design differently for men and women? It is part of language and how users may think about their identity. Should you consider gender in UX design? [Read More]

Personalization Services: Creating Accessible Public Terminals

Man in wheelchair at ATM

A new generation of accessible and usable automated teller and ticket vending machines uses two personalization interaction approaches to overcome barriers faced by many people, including those who are disabled. [Read More]

Near Field Communications: How NFC Can Assist the Visually Impaired

Laptop with cell phone on screen

Near Field Communications technology has potential to create great experiences for the visually impaired. This article examines some early forays into NFC leveraged for accessibility. [Read More]

Agile UX IS Collaboration: Mastering the Method

In Agile, the UX person is part of the team, working towards a common goal. Frequent deliverables and constant feedback are a recipe for amazing collaboration. [Read More]

Touchless Interaction: Communication with Speech and Gesture

Drawing of face and speech waves

Touchless communication is becoming more widespread in factory automation and healthcare. More consistent gestures and easier interactions are critical to their acceptance. [Read More]

Editor’s Note: UX as a Goal

UX (magazine logo)

A look at the many ways UX is a goal in our work. [Read More]

Sketchnote: The World Until Yesterday – What We Can Learn from Traditional Societies

Jared Diamond in a sketchnote

Our intrepid sketchnoter attended a talk by Jared Diamond, author of popular science books and sketched what she learned about traditional societies. [Read More]

Making the Web Accessible to All (Book Review)

A review of A Web for Everyone, by Sarah Horton and Whitney Quesenbery. A vision of a future in which we all can use the Web. [Read More]

Seeing is Believing (Book Review)

A review of Eye tracking the User Experience – A Practical Guide to Research by Aga Bojko. A must-read book with tips for running eye tracking studies. [Read More]

Rubes Cartoon: Snowman

Rubes

Cartoons from the wild and twisted world of Leigh Rubin, syndicated cartoonist. [Read More]