Automated Usability Testing: A Case Study

Although not useful in all circumstances, unmoderated remote tests can compensate for a lack of direct observation and interaction. [Read More]

The Truth is Out There: Using Mobile Technology for Experience Sampling

Research "in the wild," where people use the interfaces we design, test, iterate, and develop can be conducted on users mobile phones. [Read More]

The Client Speaks: Supporting Participation in Remote Moderated Research

Remote user testing is primarily employed when speed, convenience, or international testing is called for. However, there are practical qualitative benefits to using remote methodologies, as well. [Read More]

A Moderated Debate: Comparing Lab and Remote Testing

Unmoderated tests provide more data, but don’t automatically provide insight. Strong pattern recognition and hypothesis development skills are necessary for interpretation. [Read More]

An Attainable Goal: Quantifying usability and user experience

Client companies are coming to appreciate the importance of quantifying a website’s usability and user experience and the role usability plays in a website’s success. [Read More]

Getting Your Money Back: The ROI of remote unmoderated user research

Remote, unmoderated, task-based, qualitative, quantitative user research does not replace other methods, but it adds value on it own merits [Read More]

Global Usability Testing: How to plan and report tests in multiple locations

The success of moderated usability testing of a product in several countries in a short time is depends on careful planning and preparation. [Read More]

What’s Proof Got to Do with It: Statistics in usability design

Databases, for analysis of client websites can be a method of dealing with the inherent problem of small sample sizes in empirical usability studies. [Read More]

The View from Here: Making Sense of Numbers

The quantitative view of data is less informative to user experience than qualitative data. [Read More]

What’s News: Kindling

Review of the Kindle, Amazon's wireless reading device. [Read More]

Editor’s Note: Think Locally, Test Remotely

Remote testing, the special concern of this issue, is increasingly important to usability professionals. [Read More]

Editor’s Note: Remote Testing: Less Time, More Reach, and More Participants

Five years ago, when the term remote testing was brought into a conversation between usability practitioners, everyone knew what it meant. The moderator of a usability test was located in the lab and the participant was not. [Read More]

Rubes: Water Fountain

Cartoons from the wild and twisted world of Leigh Rubin, syndicated cartoonist. Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2008, Leigh Rubin, Syndicated Cartoonist [Read More]