Articles about Forms

Doing UX: Doing Gender

Unisex restroom sign

Is it important to design differently for men and women? It is part of language and how users may think about their identity. Should you consider gender in UX design? [Read More]

“Do you trust me enough to answer this question?” Trust and Data Quality

Rewards, Effort, Trust in a triangle

A question is part of a social exchange. If users trust your organization and your motives for asking, they will be much more willing to answer. [Read More]

New Standards to Help Screen Readers Navigate Web Forms: Techniques to Improve Usability for All

Introduction Web 2.0 entices web authors with dynamic capabilities, but these advances in performance and functionality have proven a barrier to a growing contingent of users. Many interactive web elements, including forms with dynamic updates and error validation, can be disorienting to users and inaccessible to blind people who use a screen reader to access […] [Read More]

Redesigning Centrelink Forms: A Case Study of Government Forms

Daunting as they are to develop, government forms with improved usability save money by reducing the need to contact customers, correct errors, and deal with bad data. [Read More]

Forms on the Go: Usable Forms for the Mobile Web

screencap of web form

Designing forms for the mobile web confronts unique challenges that are difficult to test and are not completely in the developer’s control. [Read More]

Forms Management: What Forms Managers Think About

To create really good electronic forms, as with paper forms, you need to consult with all parties to assess fully their needs. [Read More]

The ELMER Experience: A Standard for Government Forms

There is a comprehensive set of principles and specifications for usability in internet forms called ELMER. [Read More]

The View From Here: Ballot Forms

If elections are to accurately reflect the will of the people, then ballots should be designed so that all voters can easily understand and use them. [Read More]

Formally Speaking: Two Guidebooks about Designing Forms

Two books about designing forms, similar in subject matter but contain different approaches to defining problems, providing solutions, and presenting their approach in book design storytelling. [Read More]

Editors’ Note: A Fascination with Forms

A few years ago, when we needed a book on usable forms to recommend to a client, there was little available. Now there are several, two of which (one our own) are reviewed in this issue. In the course of researching our book, we came across Robert Barnett, the distinguished Australian leader in the world […] [Read More]