Articles about Observation & Notetaking

Engaging Study Observers: An Overlooked Step in User Research

Sign for observers to stay quiet with cartoon face

Observer participation is an important piece in conducting usability. A little work up front can help engage observers more effectively. [Read More]

Follow the Flow: Using Mind-Mapping to Capture User Feedback


Mind-mapping can provide a visual representation of user feedback during usability testing. It can be a valuable tool for capturing non-linear data flow. [Read More]