Articles about Social Media

Collaboration with the Front Line: Designing for Support

Post-it notes on a whiteboard

Observation, gamestorming, co-creation exercises, and storyboards let a customer support team help design a chat interface, and taught the UX team the value of collaboration. [Read More]

Care About Your UX Career? Network Now!

People at a networking table

Networking with other UX professionals is critical to furthering your UX career. Social media like Twitter, LinkedIn and Facebook are as important as in-person networking. [Read More]

Social Games with Words: A Short History of Implementations

Knowing the strengths and weaknesses of a platform is critical to getting the most out of user interface designs for it. [Read More]

Persuasion Invasion: Using Facebook for Behavioral Change

Wattsup Facebook application

Social media has the potential for generating positive behavior change by influencing us to adjust our behavior to align with that of our peers. [Read More]

Accounting for Social Change in Design

Designing for social change does not mean using design to change society. It means design that takes into account the fact that it will change society. [Read More]

Designing for Children: Supporting Positive Youth Development through Social Media

Positive Technological Development aims to assist children in bettering their world through improving their technological literacy. [Read More]

Online Social Networking and the New Indian Woman: Communication to Overcome Frustration

illustration of a woman checking a laptop in a kitchen.

Indian women in IT make use of social networks in a manner similar to their counterparts elsewhere, however with some differences. [Read More]

Shh. Listen First! Social Networking, Wikis, and User Experience

The age of information is shifting to an age of interaction. To best take advantage of this, learn and observe your users first before collaboration. [Read More]

Social Network Sites for Older Adults: Online User Experience for Korean Seniors

Designing social networking systems which meet the needs of current seniors will enable them to use these systems to improve their quality of life. [Read More]

Web 2.0 for an Older Population: Exploring the Limits

To enable a rapidly aging population with the connected social experiences that younger Web users experience, find balance between replacing and augmenting offline activity. [Read More]

Social Health Networking: A popular online format in unfamiliar territory

Revolution Health explored how one could leverage the dynamic world of social networking in providing targeted support toward better health goals. [Read More]