(English) Usability Script and Moderator’s Guide: 2 Tools or 1? Communicating with Study Respondents

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Nam, H. (2010). (English) Usability Script and Moderator’s Guide: 2 Tools or 1? Communicating with Study Respondents. User Experience Magazine, 9(4).
Retrieved from http://www.uxpamagazine.org/usability_script_moderators_guide/?lang=es

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