Conference Schedule 2009 by Presenter

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Presenter Last Name:

A B C D E F G H J K L M N O P Q R S T U V W Y Z
Name
Presentation Title
Date & Time
A

Adlin, Tamara
Fell Swoop, LLC

Challenges in Large Persona Projects
Panel (90 minute) (Methodology) for General

Thu, Jun 11
10:30am - 12:00pm


Agarwal, Anshu
Salesforce.com

The Graffiti Wall: An Emerging Method for Gathering Qualitative Feedback in a Public Setting
40 Minute Presentation (Methodology) for General

Thu, Jun 11
3:30pm - 4:10pm


Albert, Bill
Director, Design and Usability Center, Bentley University

Usability Metrics 101 An Introduction on How to Collect, Analyze, and Present Usability Data
Tutorial (Case Study) for Usability Fundamentals (UF)

Mon, Jun 08
8:30am - 5:30pm


 

Unmoderated usability testing: experiences from the field
Panel (90 minute) (Methodology) for General

Thu, Jun 11
1:30pm - 3:10pm


Albert, William
Bentley University

Challenges in Large Persona Projects
Panel (90 minute) (Methodology) for General

Thu, Jun 11
10:30am - 12:00pm


Aseron, Rob
Yahoo!

Unmoderated usability testing: experiences from the field
Panel (90 minute) (Methodology) for General

Thu, Jun 11
1:30pm - 3:10pm


B

Bachmann, Karen L.
Seascape Consulting, Inc.

The Difficult Quest for a Formal Usability Body of Knowledge (BoK)
Panel (90 minute) (Discussion) for General

Thu, Jun 11
10:30am - 12:00pm


Battista, Ronnie
Director of Client Strategy, MISI Company

Strategic Experience Alignment - Taking Experience Design to SEA-Level
Poster (Methodology) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Bergel, Marguerite N.
Senior Accessibility/Usability Analyst, Fidelity Investments

The Spectrum of Accessibility: From Everyday Practice to Corporate Commitment
90 Minute Presentation (Discussion) for Usability Fundamentals (UF)

Thu, Jun 11
10:30am - 12:00pm


 

Applied Design Principles for Rich Web Interactions
Tutorial (Discussion) for General

Tue, Jun 09
8:30am - 5:30pm


Bevan, Nigel
Professional Usability Services

Reducing Risk Through Human Centered Design
Tutorial (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


 

Broadening the Scope of Usability
Experienced Practitioner Topic (Methodology) for Advanced Practitioners (AP)

Fri, Jun 12
8:30am - 10:00am


 

The Difficult Quest for a Formal Usability Body of Knowledge (BoK)
Panel (90 minute) (Discussion) for General

Thu, Jun 11
10:30am - 12:00pm


 

How do you measure usability appropriately?
Workshop (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


Bevis, Korin J.
Usability Engineer, IBM

Thu, Jun 11
1:30pm - 2:00pm


Bilda, Zafer
Experience Architect, Different Solutions

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Bleser, Teresa
Autodesk, Inc.

Infusing UCD into Product Development While Driving Organizational Change
40 Minute Presentation (Case Study) for General

Thu, Jun 11
4:15pm - 4:55pm


Bojko, Agnieszka
Associate Director, User Centric, Inc.

Communicating Usability Findings Through Effective Infographics
40 Minute Presentation (Methodology) for General

Wed, Jun 10
1:30pm - 2:10pm


Bradner, Erin
Autodesk, Inc.

Parts of the SUM: a case study of usability benchmarking using the SUM metric
Presentation (Case Study) for General

Thu, Jun 11
2:05pm - 2:35pm


Braun, Kelly
PayPal, an eBay Inc. company

My company is sold on usability - now what?: Tips for going beyond selling usability in an organization
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Briggs, Richard
Game Producer, EA Games, Inc., Electronic Arts

Lessons Learned from the World of Game Design
Invited Speaker (Usability perspectives) for General

Thu, Jun 11
8:30am - 10:00am


Brunetti, Glenn
City of Hamilton

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Buckhalter, Celeste A.
Usability Analyst, Delta Airlines

Approachable & Usable: Redesigning Delta's Airport Kiosk
Poster (Case Study) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Buckner, Amy
Managing Partner & Co-Founder, AnswerLab

Making the Leap from Web to Mobile - Best Practices in Mobile User Experience Research
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


Budwig, Michael
PayPal

When User Experience (UX) met Agile: A case study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


Burton, Nicole J.
Usability Specialist, General Services Administration

Can We Specify Usability Requirements in a Standard Way?
Idea Market (Methodology) for General

Wed, Jun 10
12:00pm - 1:30pm


C

Carlson, Jeff
Green Light Consulting

Infusing UCD into Product Development While Driving Organizational Change
40 Minute Presentation (Case Study) for General

Thu, Jun 11
4:15pm - 4:55pm


Carlson, Jennifer L.
Senior Consultant, Tec-Ed, Inc.

When Product Teams Observe Field Research Sessions: Benefits and Lessons Learned
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Casburn, Melissa
Director of User Experience, ISITE Design

Achieving balance: experience vs. usability
Poster (Discussion) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


 

How do content strategy and user experience design intersect?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Castleman, Wendy
Principal XD Research Scientist, Intuit

Research Traps: 7 ways of thinking that keep you from doing great customer research
Presentation (Discussion) for General

Thu, Jun 11
2:40pm - 3:10pm


 

Using Photodiaries to let customers tell their own stories
Half Day Tutorial (Methodology) for General

Mon, Jun 08
6:30pm - 9:30pm


 

How you present findings can affect your credibility and influence
90 Minute Presentation (Discussion) for General

Thu, Jun 11
10:30am - 12:00pm


Chadwick-Dias, Ann
Fidelity Investments

The Spectrum of Accessibility: From Everyday Practice to Corporate Commitment
90 Minute Presentation (Discussion) for Usability Fundamentals (UF)

Thu, Jun 11
10:30am - 12:00pm


 

Applied Design Principles for Rich Web Interactions
Tutorial (Discussion) for General

Tue, Jun 09
8:30am - 5:30pm


Chang, Danaus
Director of Research, AnswerLab

Quantitative + Qualitative + Web Analytics – The Hybrid Approach to Usability
40 Minute Presentation (Case Study) for General

Wed, Jun 10
2:15pm - 2:55pm


Chisnell, Dana
UsabilityWorks

Improving the User Experience of Voting
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


Cohene, Tira
Microsoft

International Student Design Competition (iSDC)
90 Minute Presentation (Usability perspectives) for General

TBD


Colborne, Giles
Managing Director, cxpartners

Secrets of Simplicity
90 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Fri, Jun 12
8:30am - 10:00am


Courage, Catherine
salesforce,com

Agile Success: A User Experience Case Study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


Craig, Patrick
ISITE Design

Achieving balance: experience vs. usability
Poster (Discussion) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Crawford, Arabella
Senior Usability Specialist, Human Factors International

What Triggers Trust? How Health Consumer Behavior is Evolving with the Web
Presentation (Methodology) for General

Thu, Jun 11
1:30pm - 2:00pm


Cueva, Amy C.
CXO, Mad*Pow

Funny Business: Using Comics in the Design Process
Half Day Tutorial (Discussion) for General

Mon, Jun 08
6:30pm - 9:30pm


 

Next Generation Interaction Paradigms: Useful or Novelty?
40 Minute Presentation (Case Study) for General

Wed, Jun 10
2:15pm - 2:55pm


D

Daams, Brecht J.
Researcher/Consultant, Delft University of Technology

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Dawe, Melissa
Autodesk Inc.

Parts of the SUM: a case study of usability benchmarking using the SUM metric
Presentation (Case Study) for General

Thu, Jun 11
2:05pm - 2:35pm


De beuckelaer, Erwin
Project Manager, Human Interface Group

Wed, Jun 10
1:30pm - 2:10pm


Degler, Duane
Design for Context

Applied Design Principles for Rich Web Interactions
Tutorial (Discussion) for General

Tue, Jun 09
8:30am - 5:30pm


 

What’s so different about designing for the Semantic Web?
90 Minute Presentation (Discussion) for Advanced Practitioners (AP)

Thu, Jun 11
8:30am - 10:00am


Demetris, Carissa
Usability Specialist, ProQuest, LLC

Iterate, Scale and Simplify: Techniques for adapting user experience methods for Agile teams
40 Minute Presentation (Methodology) for General

Thu, Jun 11
3:30pm - 4:10pm


Dray, Susan
President, Dray & Associates, Inc.

Understanding Users Through Fieldwork: An In-depth Primer
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


 

Key Issues in Planning and Making Sense of International Field Research
Half Day Tutorial (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
6:30pm - 9:30pm


Dumpert, Jennifer
Aaron Marcus and Associates, Inc.

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


de la Nuez, Alfonso
Xperience Consulting/User Zoom

Unmoderated usability testing: experiences from the field
Panel (90 minute) (Methodology) for General

Thu, Jun 11
1:30pm - 3:10pm


E

Elledge, Michael S.
Assistant Director, Michigan State University

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


F

Federoff, Melissa
Senior Usability Analyst, salesforce.com

Agile Success: A User Experience Case Study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


Fox, Jean
Research Psychologist, Bureau of Labor Statistics

Designing Rating Scales for Questionnaires
40 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
3:30pm - 4:10pm


Frank, Tema
consultant, Frank Communications

Drowning in Data or Worth Taking the Plunge? Remote usability testing: when and how to do it.
90 Minute Presentation (Case Study) for General

Wed, Jun 10
10:30am - 12:00pm


Freeman, Beverly T.
Senior User Experience Researcher, eBay

Will A/B testing make user research obsolete?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Fricker, Scott S.
Bureau of Labor Statistics

Designing Rating Scales for Questionnaires
40 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
3:30pm - 4:10pm


Frishberg, Leo
Tektronics

Agile User Experience: Strategy and Design Research above and beyond Sprint 0
Panel (90 minute) (Methodology) for General

Fri, Jun 12
8:30am - 10:00am


Frishberg, Nancy
User Experience Strategist, MSB

Agile User Experience: Strategy and Design Research above and beyond Sprint 0
Panel (90 minute) (Methodology) for General

Fri, Jun 12
8:30am - 10:00am


G

Gausepohl, Kimberly
Virginia Tech

Understanding Context-of-Use in a Healthcare Environment
40 Minute Presentation (Methodology) for General

Thu, Jun 11
3:30pm - 4:10pm


Gay, S. Kirsten
Manager of User Experience, SAP

Managing User Experience Teams in a Corporate Environment
Workshop (Discussion) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


Gerrol, Spencer
Human Factors International

The Latest and Greatest: Recent Research you should know about
Tutorial (Methodology) for General

Mon, Jun 08
8:30am - 5:30pm


Gerver, Miriam

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Graf, Shannon
Usability Engineer, Blackbaud, Inc.

How does legacy software affect the way we approach usability and design?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Grignani, Raphael
Nokia

Sustainable and Ethical Issues When Designing for the Masses
Invited Speaker (Usability perspectives) for General

Fri, Jun 12
10:30am - 12:00pm


H

Hart, Jamie
User Experience Consultant, Bell Canada

Beyond Text: Online Card Sorting with Images
Presentation (Case Study) for General

Thu, Jun 11
2:05pm - 2:35pm


Hawley, Michael
SVP Experience Design, Mad*Pow

Evaluate and Improve Your User Research Interview Technique
Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
2:40pm - 3:10pm


Hebard, Emily
Intuit

Out of the lab and into the field: a lab rat’s guide to getting started with ethnographic research
40 Minute Presentation (Case Study) for Usability Fundamentals (UF)

Thu, Jun 11
3:30pm - 4:10pm


Henke, Kristine A.
IBM

Thu, Jun 11
1:30pm - 2:00pm


Hocko, Jennifer
Senior Usability Specialist, The MathWorks

Evaluating the Usability of Third-party Applications
90 Minute Presentation (Methodology) for General

Wed, Jun 10
3:30pm - 5:00pm


Holmes, Barbara
Sr. Information Architect, ISITE Design

Achieving balance: experience vs. usability
Poster (Discussion) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Horst, Richard L.
President, UserWorks, Inc.

Presentation – Evaluating the Usability of Multi-Vendor e-Government Applications Without Bias
40 Minute Presentation (Case Study) for General

Thu, Jun 11
4:15pm - 4:55pm


 

Usability Testing with Remotely Located Users
Half Day Tutorial (Methodology) for General

Mon, Jun 08
6:30pm - 9:30pm


Ho, Janet
Interaction Designer, Qualicom Innovations, Inc.

Is UI specification the rule book?
Idea Market (Discussion) for Advanced Practitioners (AP)

Wed, Jun 10
12:00pm - 1:30pm


Hudson, Jim M.
PayPal, an eBay Inc. company

My company is sold on usability - now what?: Tips for going beyond selling usability in an organization
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


J

James, Janice
Perficient

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


 

Card Sorting and Cluster Analysis for Information Architecture
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


Jendreski, Goli
Insight Research

Understanding Users From Afar: Remote Usability Testing
Presentation (Discussion) for Usability Fundamentals (UF)

Thu, Jun 11
2:05pm - 2:35pm


 

A Delightful First Impression-
Experienced Practitioner Topic (Discussion) for Advanced Practitioners (AP)

Wed, Jun 10
10:30am - 12:00pm


Jeong, Soojin
PayPal

When User Experience (UX) met Agile: A case study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


Johnson, Jeff
Principal Consultant, UI Wizards, Inc.

The Psychological Basis of UI Design Rules
Half Day Tutorial (Methodology) for Usability Fundamentals (UF)

Mon, Jun 08
6:30pm - 9:30pm


Johnson, Korey
User Experience Specialist, User Centric, Inc.

Using Alternative Focus Group Methodologies to Capture User Experience Data
Presentation (Methodology) for General

Thu, Jun 11
2:40pm - 3:10pm


 

Prescribing Methodologies: Three Healthcare Usability Case Studies
40 Minute Presentation (Methodology) for General

Wed, Jun 10
2:15pm - 2:55pm


K

Kaniasty, Eva
Founder and UX Principal, Red Pill UX, LLC

Web Analytics & Usability Testing: Triangulate Your Way to Better Design Recommendations
40 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
4:15pm - 4:55pm


Kantner , Laurie
Tec-Ed, Inc

When Product Teams Observe Field Research Sessions: Benefits and Lessons Learned
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Kaplan, Ilana
Optimal Experience

Tools of the trade
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


Kargen, Aimee
Senior Usability Analyst, Sage Software

Life in the Fast Lane: Merging Interaction Design onto the Agile Superhighway
90 Minute Presentation (Methodology) for General

Thu, Jun 11
8:30am - 10:00am


Kealey, Cathy M.
User Experience Architect, City of Hamilton

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Kelkar, Kuldeep
Senior Manager, User Experience Research, PayPal

My company is sold on usability - now what?: Tips for going beyond selling usability in an organization
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


 

When User Experience (UX) met Agile: A case study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


 

Quantitative + Qualitative + Web Analytics – The Hybrid Approach to Usability
40 Minute Presentation (Case Study) for General

Wed, Jun 10
2:15pm - 2:55pm


Kirakowski, Jurek
Human Factors Research Group, Cork, Irel

Comparative Usability Task Measurement (CUE-8)
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


Kling, Sarah
CEO, UEVision, Inc.

What are the top usability best practices you teach to non-usability professionals?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Koyani, Sanjay
Centers for Disease and Prevention

Measuring the Effectiveness of Web 2.0: A Multi-Faceted Evaluation
Presentation (Methodology) for General

Thu, Jun 11
2:40pm - 3:10pm


L

LaRoche, Christopher S.
Autodesk

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


LaRoche, Chris S.
Usability Consultant & Senior Lecturer, MIT & Northeastern University

Where Should a User Experience (UX) Team Be Located in the Organization?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Langdon, Daniel
City of Hamilton

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Laskowski, Sharon
NIST

Improving the User Experience of Voting
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


 

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Lissajoux, Thomas
Octo Technology

Agile User Experience: Strategy and Design Research above and beyond Sprint 0
Panel (90 minute) (Methodology) for General

Fri, Jun 12
8:30am - 10:00am


Lowry, Svetlana
NIST

Improving the User Experience of Voting
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


Ludin, Zarlashtah
Research Associate, Design and Usability Center

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Lu, Cindy
Vice President, User Experience Designs, iNautix USA, LLC

Best Practices of UCD in Agile
Workshop (Discussion) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


M

Malhotra, Sareeka

5 Habits of an effective researcher
40 Minute Presentation (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
2:15pm - 2:55pm


Malhotra, Sareeka
PayPal Inc.

A Delightful First Impression-
Experienced Practitioner Topic (Discussion) for Advanced Practitioners (AP)

Wed, Jun 10
10:30am - 12:00pm


Manomaitis, Linna
Consultant, Booz Allen Hamilton

One Size Does not Fit All: Making Microsoft SharePoint Work for You
Presentation (Case Study) for General

Thu, Jun 11
2:40pm - 3:10pm


Marcus, Aaron
President, Aaron Marcus and Associates, Inc.

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


 

Survey of User-Experience Development in Enterprise Software Companies
Peer Reviewed Paper (Discussion) for General

Fri, Jun 12
8:30am - 10:00am


Mascari, Mary J.
Kraft Foods

“Your baby is…um…cute challenged”: How to Make Recommendations in a Difficult Environment
90 Minute Presentation (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


McElheny, Melinda J.
User Experience Specialist, User Centric, Inc.

Prescribing Methodologies: Three Healthcare Usability Case Studies
40 Minute Presentation (Methodology) for General

Wed, Jun 10
2:15pm - 2:55pm


McElroy, James
Senior Manager, User Experience, Autodesk, Inc.

Infusing UCD into Product Development While Driving Organizational Change
40 Minute Presentation (Case Study) for General

Thu, Jun 11
4:15pm - 4:55pm


McKay, Mark
Interaction Designer, Industry Canada

Thu, Jun 11
1:30pm - 2:00pm


McNamara, Ronald
Project Manager/Business Analyst, GlaxoSmithKline

Rapid Prototyping in a global, dispersed world
40 Minute Presentation (Methodology) for General

Wed, Jun 10
2:15pm - 2:55pm


Meads, Jon
Usability Architects, Inc.

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


Merrill, Carla
Human Factors Architect, FUJITSU America

Techniques For Redesigning Business Applications For The Touch Screen
Poster (Case Study) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Mihalic, Kris
Yahoo!

Making the Leap from Web to Mobile - Best Practices in Mobile User Experience Research
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


Miller, Lynn
User Experience Manager, Autodesk

Traits of Successful Agile UX Designers
40 Minute Presentation (Discussion) for General

Thu, Jun 11
4:15pm - 4:55pm


Miller, Lynn
Autodesk (formerly Alias)

Best Practices of UCD in Agile
Workshop (Discussion) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


Molander, Mark

The Need to Include Users When Analyzing What They Need
Poster (Case Study) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Molich, Rolf
DialogDesign

Common Problems in Usability Testing - and How To Avoid them
Tutorial (Methodology) for Usability Fundamentals (UF)

Mon, Jun 08
8:30am - 5:30pm


 

Comparative Usability Task Measurement (CUE-8)
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


 

Heuristic Evaluation: Use and Abuse
Panel (90 minute) (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


 

The Difficult Quest for a Formal Usability Body of Knowledge (BoK)
Panel (90 minute) (Discussion) for General

Thu, Jun 11
10:30am - 12:00pm


Moshiri, Negar
Hillcrest Laboratories, Inc.

Designing a New User Interface Paradigm for the TV
90 Minute Presentation (Case Study) for General

Wed, Jun 10
10:30am - 12:00pm


Murphy, Elizabeth D.
U.S. Census Bureau

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


N

Nance, Amanda
Senior Usability Analyst, Sage

Tips from a long-term diary study – how to keep users engaged and collect meaningful data
40 Minute Presentation (Methodology) for General

Wed, Jun 10
2:15pm - 2:55pm


Nielsen, Jakob
Nielsen Norman Group

Heuristic Evaluation: Use and Abuse
Panel (90 minute) (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


Nodder, Chris
Nielsen Norman Group

Usability for Evil
Presentation (Discussion) for General

Thu, Jun 11
2:40pm - 3:10pm


Norden, Lawrence
Counsel, Brennan Center for Justice, New York University School of Law

The Brennan Center's Efforts to Promote Usability Testing in Elections: A Case Study in Effective Advocacy
Invited Speaker (Usability perspectives) for General

Thu, Jun 11
3:30pm - 5:00pm


O

O'Brien, Eileen M.
Usability Analyst, Salesforce.com

A Tale of Two Customers: Addressing the struggle between flexibility and usability in B2B software implementations.
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


O'Keefe, Timothy J.
IBM

Thu, Jun 11
1:30pm - 2:00pm


Olmsted Hawala, Erica L.
U.S. Census Bureau

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


P

Page, Colleen
SAP Labs LLC

Agile User Experience: Strategy and Design Research above and beyond Sprint 0
Panel (90 minute) (Methodology) for General

Fri, Jun 12
8:30am - 10:00am


Posner, Ilona
Usability Consultant, Toronto, Canada

International Student Design Competition (iSDC)
90 Minute Presentation (Usability perspectives) for General

TBD


Q

Quinn, Amy
Product Manager/Senior User Experience Architect, Infragistics

Using Contextual Design Methodology to Define Business Objectives
Presentation (Methodology) for General

Thu, Jun 11
2:05pm - 2:35pm


Quinn, Jeffrey M.
Human Factors Specialist, Sprint Nextel

When users judge a mobile phone's usability, which features matter?
40 Minute Presentation (Methodology) for General

Wed, Jun 10
1:30pm - 2:10pm


R

Rauch, Thyra
Customer Research Architect, IBM

Best Practices of UCD in Agile
Workshop (Discussion) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


 

Boot Camp: Preparing and Conducting Usability Tests
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


Redish, Janice
Redish & Associates Inc

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


Redish, Janice
President, Redish & Associates, Inc.

Improving the User Experience of Voting
90 Minute Presentation (Case Study) for General

Fri, Jun 12
8:30am - 10:00am


Rettger, Mary Beth
Director, Usability and Development Training, The MathWorks, Inc.

Post-its™ and Affinities: low-tech tools for high-impact results
Half Day Tutorial (Methodology) for Usability Fundamentals (UF)

Mon, Jun 08
6:30pm - 9:30pm


Rhodes, John
WebWord, LLC

Make Yourself Heard! Selling User Experience in Your Organization
Workshop (Discussion) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


Richkus, Rebecca
Manager, User Experience - BIM (Building Informati, Autodesk, Inc.

Design Partners: A Tale of UX and Subject Matter Experts Designing Together
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Righi, Carol
President, CarolRichi.com

Card Sorting and Cluster Analysis for Information Architecture
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


Roberts, Hayley E.
Michigan State University

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Roessler, Peter J.
User Researcher, Salesforce.com

A Tale of Two Customers: Addressing the struggle between flexibility and usability in B2B software implementations.
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


 

The Graffiti Wall: An Emerging Method for Gathering Qualitative Feedback in a Public Setting
40 Minute Presentation (Methodology) for General

Thu, Jun 11
3:30pm - 4:10pm


Romano Bergstrom, Jennifer C.
Senior Research Associate, Fors Marsh Group

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Rosenbaum, Stephanie
CEO, Tec-Ed, Inc.

Competitive User Research: Why, When, and How Should We Do It?
Idea Market (Methodology) for Advanced Practitioners (AP)

Wed, Jun 10
12:00pm - 1:30pm


Rosenzweig, Elizabeth
Principle Consultant, Bentley University

World Usability Day: Designing for a Sustainable World
90 Minute Presentation (Usability perspectives) for General

Fri, Jun 12
8:30am - 10:00am


Roth, David
MISI Company

Strategic Experience Alignment - Taking Experience Design to SEA-Level
Poster (Methodology) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Rusinsky, Larry
Senior Consultant, Tec-Ed, Inc.

Experience Architecture and Design for a Gunshot Location System
90 Minute Presentation (Case Study) for General

Thu, Jun 11
10:30am - 12:00pm


S

Saffer, Dan

The Usability and Ergonomics of Interactive Gestures
Invited Speaker (Usability perspectives) for General

Wed, Jun 10
10:30am - 12:00pm


Sauro, Jeff
Principal Usability Engineer, Oracle

Practical Statistical Techniques for the Usability Practitioner
Half Day Tutorial (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
6:30pm - 9:30pm


 

Comparative Usability Task Measurement (CUE-8)
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


 

How do you measure usability appropriately?
Workshop (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


Schall, Andrew J.
Senior Usability Analyst, Human Factors International

Eyeing Successful User Experience: Measuring Success & Failure Through the use of Eye-Tracking
Presentation (Case Study) for Usability Fundamentals (UF)

Thu, Jun 11
1:30pm - 2:00pm


Schwendeman, Charlotte
Senior User Experience (UX) Architect, Cummins, Inc.

Challenges in Large Persona Projects
Panel (90 minute) (Methodology) for General

Thu, Jun 11
10:30am - 12:00pm


Shedroff, Nathan

World Usability Day: Designing for a Sustainable World
90 Minute Presentation (Usability perspectives) for General

Fri, Jun 12
8:30am - 10:00am


Shedroff, Nathan
Program Chair, MBA in Design Strategy, California College of the Arts

Developing Meaningful Experiences
Invited Speaker (Usability perspectives) for General

Wed, Jun 10
3:30pm - 5:00pm


Sherman, Jodi
State Farm Insurance Company

Make Yourself Heard! Selling User Experience in Your Organization
Workshop (Discussion) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


 

A Kit For Building User Experience Teams Within R&D Organizations
90 Minute Presentation (Case Study) for General

Thu, Jun 11
8:30am - 10:00am


Siegel, Ph.D., David A.
Dray & Associates, Inc.

Understanding Users Through Fieldwork: An In-depth Primer
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


 

Key Issues in Planning and Making Sense of International Field Research
Half Day Tutorial (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
6:30pm - 9:30pm


Simonelli, Nicholas
Performance Research and Design, Inc.

So You Want to be a Rockstar (Usability Consultant), 3.0
Panel (90 minute) (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


Smith, Carol J.
Midwest Research, LLC

Boot Camp: Preparing and Conducting Usability Tests
Tutorial (Methodology) for Usability Fundamentals (UF)

Tue, Jun 09
8:30am - 5:30pm


 

The Art of Style Guides: Process, Politics, and Public Relations
90 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
8:30am - 10:00am


Smith, Carol J.
Lead UX Business Consultant, Perficient, Inc.

Improving UT Procedures: From Fiasco to Fabulous
Presentation (Methodology) for General

Thu, Jun 11
1:30pm - 2:00pm


Solomon, Keren
Intuit

Using Photodiaries to let customers tell their own stories
Half Day Tutorial (Methodology) for General

Mon, Jun 08
6:30pm - 9:30pm


 

Out of the lab and into the field: a lab rat’s guide to getting started with ethnographic research
40 Minute Presentation (Case Study) for Usability Fundamentals (UF)

Thu, Jun 11
3:30pm - 4:10pm


Soucy, Kyle
Usable Interface

Heuristic Evaluation: Use and Abuse
Panel (90 minute) (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


Spaete, Layli
Kraft Foods

“Your baby is…um…cute challenged”: How to Make Recommendations in a Difficult Environment
90 Minute Presentation (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


Spinhof, Lonneke
UserPlus

How do you measure usability appropriately?
Workshop (Methodology) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


Spool, Jared
Founding Principal, User Interface Engineering

Critics & Caterpillars, Cooks & Cardiologists: Experiencing the Transformation of Our Profession
Invited Speaker (Usability perspectives) for General

Wed, Jun 10
8:30am - 10:00am


Stanley, Gregg
Autodesk, Inc.

Design Partners: A Tale of UX and Subject Matter Experts Designing Together
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Stephenson, Abigail K.
Delta Air Lines

Approachable & Usable: Redesigning Delta's Airport Kiosk
Poster (Case Study) for General

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Straub, Kathleen A.
Human Factors International

What Triggers Trust? How Health Consumer Behavior is Evolving with the Web
Presentation (Methodology) for General

Thu, Jun 11
1:30pm - 2:00pm


Straub, Kath
Principal, Usability.org

The Latest and Greatest: Recent Research you should know about
Tutorial (Methodology) for General

Mon, Jun 08
8:30am - 5:30pm


Sullivan, Brian

World Usability Day: Designing for a Sustainable World
90 Minute Presentation (Usability perspectives) for General

Fri, Jun 12
8:30am - 10:00am


Summers, Sara
Microsoft

Prototype-driven Design Process that Works (Microsoft Expression Studio Demo with Q&A)
90 Minute Presentation (Usability perspectives) for General

Wed, Jun 10
10:30am - 12:00pm


 

Prototype-driven Design Process that Works (Microsoft Expression Studio Session)
40 Minute Presentation (Usability perspectives) for General

Thu, Jun 11
4:15pm - 4:55pm


Sung, Jieun
Michigan State University

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Swierenga, Sarah J.

Wed, Jun 10
10:00am - 10:30am

Wed, Jun 10
3:00pm - 3:30pm


Swint, Cassandra B.
Sage Software

Life in the Fast Lane: Merging Interaction Design onto the Agile Superhighway
90 Minute Presentation (Methodology) for General

Thu, Jun 11
8:30am - 10:00am


Sy, Desiree
Senior User Experience Designer, Autodesk, Media + Entertainment

Coherent Agile User-Centered Design
Experienced Practitioner Topic (Methodology) for Advanced Practitioners (AP)

Wed, Jun 10
10:30am - 12:00pm


Szuc , Dan
Apogee

Make Yourself Heard! Selling User Experience in Your Organization
Workshop (Discussion) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


T

Tedesco, Donna P.
Senior Usability Specialist, Fidelity Investments

Unmoderated usability testing: experiences from the field
Panel (90 minute) (Methodology) for General

Thu, Jun 11
1:30pm - 3:10pm


 

The Forgotten Participants: How do we best engage usability test observers?
Idea Market (Discussion) for General

Wed, Jun 10
12:00pm - 1:30pm


Thaker, Bhagirath H.
Senior User Interface Design Engineer 2, Raytheon Company

Understanding and Responding to the Voluntary Product Accessibility Template for Section 1194.22 (Web-based Intranet and Internet Information and Appl
Experienced Practitioner Topic (Methodology) for Advanced Practitioners (AP)

Thu, Jun 11
10:30am - 12:00pm


Tschumy, William
Microsoft

Prototype-driven Design Process that Works (Microsoft Expression Studio Demo with Q&A)
90 Minute Presentation (Usability perspectives) for General

Wed, Jun 10
10:30am - 12:00pm


 

Prototype-driven Design Process that Works (Microsoft Expression Studio Session)
40 Minute Presentation (Usability perspectives) for General

Thu, Jun 11
4:15pm - 4:55pm


Tullis , Tom S.
Fidelity Investments

Usability Metrics 101 An Introduction on How to Collect, Analyze, and Present Usability Data
Tutorial (Case Study) for Usability Fundamentals (UF)

Mon, Jun 08
8:30am - 5:30pm


 

Comparative Usability Task Measurement (CUE-8)
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


 

Unmoderated usability testing: experiences from the field
Panel (90 minute) (Methodology) for General

Thu, Jun 11
1:30pm - 3:10pm


Turcinov, Amy
Booz Allen Hamilton

One Size Does not Fit All: Making Microsoft SharePoint Work for You
Presentation (Case Study) for General

Thu, Jun 11
2:40pm - 3:10pm


U

Underdahl, Julie
Convergys

VUI, GUI, and MUI: Design Challenges in Multimodal Design for Mobile Devices
Half Day Tutorial (Discussion) for General

Mon, Jun 08
6:30pm - 9:30pm


Urban, Gregory
SAP

Managing User Experience Teams in a Corporate Environment
Workshop (Discussion) for Advanced Practitioners (AP)

Mon, Jun 08
8:30am - 5:30pm


V

Vakhariya, Paresh
Manager, User Research, eBay/PayPal

My company is sold on usability - now what?: Tips for going beyond selling usability in an organization
90 Minute Presentation (Case Study) for General

Wed, Jun 10
3:30pm - 5:00pm


Vielmetti, Edward

WYSSA means all my love, darling: A social history of the Internet from the carrier pigeon to Antarctic morse code
Invited Speaker (Usability perspectives) for General

Thu, Jun 11
10:30am - 12:00pm


Villamor, Craig
salesforce.com

Agile Success: A User Experience Case Study
40 Minute Presentation (Case Study) for General

Wed, Jun 10
1:30pm - 2:10pm


W

Wailes, Tom
Yahoo!

Field Day: A Simple Method for Connecting Teams to Their Users
Presentation (Methodology) for General

Thu, Jun 11
1:30pm - 2:00pm


Walser, Kate
Principal Consultant, Sr. User Experience Designer, CX Insights

Applied Design Principles for Rich Web Interactions
Tutorial (Discussion) for General

Tue, Jun 09
8:30am - 5:30pm


Walton, Kate
Perficient

Challenges in Large Persona Projects
Panel (90 minute) (Methodology) for General

Thu, Jun 11
10:30am - 12:00pm


Wehner, Mark
Yahoo!

Field Day: A Simple Method for Connecting Teams to Their Users
Presentation (Methodology) for General

Thu, Jun 11
1:30pm - 2:00pm


Weinschenk, Susan
Owner, User Experience Institute, LLC

Neuro WebDesign: What Makes Them Click?
90 Minute Presentation (Discussion) for General

Wed, Jun 10
10:30am - 12:00pm


 

Persuasive Presentations: How to Craft and Deliver Compelling Usability Presentations
90 Minute Presentation (Discussion) for General

Thu, Jun 11
8:30am - 10:00am


Weller, Donnelle R.
Sprint Nextel

When users judge a mobile phone's usability, which features matter?
40 Minute Presentation (Methodology) for General

Wed, Jun 10
1:30pm - 2:10pm


Wilson, Chauncey E.
Autodesk

Heuristic Evaluation: Use and Abuse
Panel (90 minute) (Discussion) for Usability Fundamentals (UF)

Wed, Jun 10
3:30pm - 5:00pm


Wilson, Chauncey E.
Senior User Researcher, Autodesk, Inc.

The Art of Style Guides: Process, Politics, and Public Relations
90 Minute Presentation (Methodology) for Usability Fundamentals (UF)

Thu, Jun 11
8:30am - 10:00am


 

The Difficult Quest for a Formal Usability Body of Knowledge (BoK)
Panel (90 minute) (Discussion) for General

Thu, Jun 11
10:30am - 12:00pm


Wolfe, Susan J.
Managing Director, Optimal Experience

Tools of the trade
Workshop (Methodology) for Advanced Practitioners (AP)

Tue, Jun 09
8:30am - 5:30pm


Wolfson, Cari A.

Measuring the Effectiveness of Web 2.0: A Multi-Faceted Evaluation
Presentation (Methodology) for General

Thu, Jun 11
2:40pm - 3:10pm


Wood, Jed
WebSort.net

Beyond Text: Online Card Sorting with Images
Presentation (Case Study) for General

Thu, Jun 11
2:05pm - 2:35pm


Y

York, Christina
Manager, User Experience Design, ITHAKA

Seeing the Forest for the Trees: Visual Problem Solving as a Design and Usability Tool
40 Minute Presentation (Methodology) for General

Wed, Jun 10
1:30pm - 2:10pm


Z

Zhu, Catherine G.
Senior Consultant, Avaya Professional Services, Avaya, Inc.

VUI, GUI, and MUI: Design Challenges in Multimodal Design for Mobile Devices
Half Day Tutorial (Discussion) for General

Mon, Jun 08
6:30pm - 9:30pm


Zulkifli, Alfasha
Allstate Insurance Company

Using Contextual Design Methodology to Define Business Objectives
Presentation (Methodology) for General

Thu, Jun 11
2:05pm - 2:35pm