90 Minute Presentation Details

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My company is sold on usability - now what?: Tips for going beyond selling usability in an organization

We often talk about selling usability, but what happens once your company buys into the idea? In this talk we reflect on our experiences in a rapidly growing user research department. We discuss the new challenges we faced in growing/scaling the team and offer some solutions we found.

90 Minute Presentation by Paresh Vakhariya (eBay/PayPal), Kelly Braun (PayPal, an eBay Inc. company), Jim Hudson (PayPal, an eBay Inc. company), Kuldeep Kelkar (PayPal)
Case Study
3:30pm to 5:00pm on Wednesday, June 10, 2009