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Improving the User Experience of Voting

How well do voters and poll workers understand the language of ballots and voting system instructions? Come hear about and discuss two new usability studies: a quantitative study of 45 voters voting two ballots and a qualitative study of poll workers trying to follow instructions for voting systems.

90 Minute Presentation by Janice Redish (Redish & Associates, Inc.), Dana Chisnell (UsabilityWorks), Sharon Laskowski (NIST), Svetlana Lowry (NIST)
Case Study
8:30am to 10:00am on Friday, June 12, 2009