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Tips from a long-term diary study – how to keep users engaged and collect meaningful data

Diary studies can contribute unique data to user experience research projects, and they are especially useful for collecting data about critical incidents and infrequent tasks. Based on an 8-week study of accounting software users, the speaker will share tips on topics such as keeping participants engaged, creating an effective diary template, and following up with participants about their responses.

40 Minute Presentation by Amanda Nance (Sage)
2:15pm to 2:55pm on Wednesday, June 10, 2009