Experienced Practitioner Topic Details

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Broadening the Scope of Usability

The popular ISO definition of usability in terms of user performance and satisfaction has recently been criticized as too narrow. The session will explain how practitioners can broaden the concept of usability to incorporate design for, and evaluation of: user experience, flexibility, accessibility, risk reduction and consideration of a wider range of stakeholders. The approach is based on recent proposals in ISO to extend the definition of usability.

Experienced Practitioner Topic by Nigel Bevan (Professional Usability Services)
Advanced Practitioners (AP)
8:30am to 10:00am on Friday, June 12, 2009