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Observers in the Field: Logistics and Guidelines for Usability Testing in Businesses and Institutions

When researchers conduct usability testing, observers often attend. This poster will address the practical concerns of including observers when conducting usability testing with business software and website users, and offer guidance about issues to consider to help ensure that observers do not negatively affecting the testing environment or results.


Poster by Miriam Gerver
Category:
Discussion
Track:
General
Schedule:
  • 10:00am to 10:30am on Wednesday, June 10, 2009
  • 3:00pm to 3:30pm on Wednesday, June 10, 2009