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What are the top usability best practices you teach to non-usability professionals?

In my user experience career, and especially in my consulting practice, I am frequently asked to teach usability best practices to members of the teams with whom I work so team members can continue to enhance the usability of the product and can also make wiser strategic and tactical product usability decisions on behalf of their customers. Since usability best practices are as broad as they are deep, I’m very interested in gathering others’ expert opinions on which best practices to focus on teaching to non-usability professionals that will provide them with a solid baseline of knowledge that can be applied tactically.

Idea Market by Sarah Kling (UEVision, Inc.)
  • 12:00pm to 1:30pm on Wednesday, June 10, 2009