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Research in Practice - 2010

Recent studies UX practitioners should know about

This annually updated seminar surveys of new research of interest to UX design professionals. We summarize the key ideas (including methodological concerns), key findings and practitioner takeaways. And then we shows you how to use the findings to solve the problems you are facing.

When you leave the session, you will feel more informed, make better decisions and be able to speak to current and emerging UX issues with more credibility and authority.

Half Day Tutorial by Kath Straub (Usability.org), Elisa del Galdo (Flow Interactive )
  • 6:30pm to 9:30pm on Monday, May 24, 2010
  • 6:30pm to 9:30pm on Monday, May 24, 2010

About the Half Day Tutorial

Please see/use attached document for formatted copy.

Feel like you are falling behind in your UX research reading? Research in Practice will help.

This annually presented / updated seminar identifies and reviews key and recent findings that extend the core UX body of knowledge and inform user centered design and methods. We review papers from the range of disciplines that inform user experience design, ranging from (but not limited to!) research methods, consumer decision making, the psychology of persuasion, information visualization and cross-cultural issues in design. We summarize the research approach (including methodological concerns), key findings and practitioner takeaways for each individual paper. Critically, we then bridge the gap between research and practice with hands-on exercises that concretely demonstrate how to apply the findings to real design problems.

When you leave the session you will make more informed research and design decisions. And you will be able to speak about them more authoritatively.

How the session is built This session offers participants a survey of recent research that is of relevance to UX practitioners. The materials are comprehensively updated annually. To create the course, we first review the journals, preprints, conference proceedings and abstracts seeking interesting studies that have or will appear in 2009-2010. Typically this yields about 700-800 candidate papers. Then, through several rounds of collaborative filtering, we identify a small, core of papers--20-30--that we feel will offer the greatest impact and interest to course participants. We create detailed evaluations/summaries of those papers and then, through what is essentially a modified card sort, select the final papers and create the course flow. We are careful to select papers that are 1. rigorous in their experimental approach, valid in their claims and appear to present reliable findings that will generalize to a meaningful constituent group 2. speak to a broad range of issues of relevance to UX professionals 3. balanced between issues that practitioners face to day and those that they should be thinking forward/planning toward

The specific paper topics vary year over year, depending on the emergence of recent research. (This is the 3rd year the course will be presented at UPA. The instructor has developed/updated research review courses for practitioners more than 10 times.

Last year’s very well received seminar presented research which addressed the following questions: • What does eye-tracking tell us about how people behave on websites? • Why do developers fail to act on the important findings reported in usability tests? What can we do to change that? • How can persuasion/influence design principles be applied to improve government web sites? • What are the key challenges faced by blind website users? How can you fix them? • Which type of survey works best? How can I get more people to respond to my survey? • What tools and technologies are users really adopting in the social networking space? (Hint: Many blogs are written. Few are read.)