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Designing Communities as Decision-Making Experiences

A Heuristic for Creating Sustainable Communities

What can you do when designing an online community to maximize user experience? This presentation, based on two decades of managing successful online communities, will teach participants how to design sustainable online communities that attract and retain a devoted membership by providing them with “contexts for effective decision-making.”

90 Minute Presentation by Tharon W. Howard (Clemson University), Wendy Howard (Clemson University)
Advanced Practitioners (AP)
10:30am to 12:10pm on Thursday, May 27, 2010