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Multiple Facilitators in One Study: How to Establish Consistency

How-to discussion with case studies for experienced practitioners

In best practice for user research, a single researcher facilitates all study sessions to minimize variation. For larger studies, assigning one facilitator may miss an opportunity, such as catching select participants or delivering timely results. This presentation provides guidelines, with case study examples, for establishing consistency in multiple-facilitator studies.

40 Minute Presentation by Laurie E. Kantner (Tec-Ed, Inc.), Lori Anschuetz (Tec-Ed, Inc.)
Advanced Practitioners (AP)
2:15pm to 2:55pm on Thursday, May 27, 2010