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Designing for delight

What users say delights them - and what it means for your design

User experience professionals are often asked to come up with designs that 'delight' users. But what does that mean? After six months gathering user stories I have found some surprising themes. I'll offer tips on how to create designs that delight.

40 Minute Presentation by Giles Colborne (cxpartners)
2:15pm to 2:55pm on Thursday, May 27, 2010