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Effective cognitive modeling for business software

Where and how can cognitive models support usability professionals in their everyday work?

Cognitive modeling of user interaction with planned or existing software products can be a highly beneficial tool in the hands of design professionals. We discuss the general how-to for applying cognitive modeling as well as practical examples and empirical results that demonstrate the range of applicability.

Presentation by Theo Held (SAP AG), Martin Schrepp (SAP AG)
11:10am to 12:10pm on Wednesday, June 22, 2011