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Post-its™ and Affinities: low-tech tools for high-impact results

A Tutorial for Anyone Who Conducts Usability Tests

This tutorial will teach participants how to use a simple, yet powerful and flexible method relying on post-it notes and affinity diagramming to effectively collect and analyze qualitative data from usability tests. The method gets team members involved in data collection and analysis, eliminating the need to “sell” the results.

Half Day Tutorial by Amy E. Kidd (MathWorks), Mary Beth Rettger (The MathWorks, Inc.)
Usability Fundamentals (UF)
6:00pm to 9:00pm on Tuesday, June 21, 2011

About the Half Day Tutorial

Participants in this tutorial will learn and practice: - A fast method for collecting, analyzing and disseminating information from a usability test that they can immediately use - An effective method for involving team members in data collection, eliminating the need to “sell” the results of testing - An extensible method that can be applied to other situations (e.g., dealing with brainstorming data).

The tutorial is structured around actually doing the method: - Brief lectures will be followed by longer exercises applying material. - Supplemental materials to be used during the sessions will include instruction sheets, job aids, and checklists on how to use and apply method. - Data collection will be done on post-it notes, and affinity diagramming exercises completed with post-its, flipchart paper, etc. - Questions and discussion will be encouraged throughout the session.

Participants will benefit most if they have a basic understanding of usability testing, formative studies, paper prototyping, and qualitative data. Mostly, they just need to know what all those words mean; they don’t need any experience in applying those terms. This will not be an introduction to formative testing, paper prototyping, or walkthroughs.