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Getting effective answers from research sessions

How and where to get the information needed to build great user-centered digital experiences. A practical presentation aimed at UX practitioners wanted to get the actionable answers from interviews and user testing sessions.

A presentation sharing practical ways of getting useful answers from participants, using a variety of techniques. Drawing on examples from frontline usability testing for prestigious clients from Europe and the USA.

Aimed at those new to user testing, and those wanting to employ some new techniques in their next project.

Presentation by Chris How (Cogapp)
Usability Fundamentals (UF)
10:10am to 10:40am on Thursday, June 23, 2011